Holiday Inn Norwich City Guest Reviews
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Write a review
David R, visiting Carrow Road Norwich
Will stay again.
Liked: Very good value. Great staff.
Karen, Cardiff.
A warm, helpful welcome on arrival. Would definately stay here again!
Liked: Hotel room and ensuite was stylish and immaculately clean.
Gwendoline Sat, 16 August 2025
This hotel has such potential
Liked: We loved the room, the facilities… it was beyond our expectations. It was super clean, comfortable , perfect temperature and quiet , close to Norwich city center.
Disliked: Some of the staff were really unfriendly. However the ladies at reception were welcoming and the gentleman at breakfast (light hair,beard white shirt) was a superstar…. Bar staff were very grumpy in the evening and so was staff on our check out this morning ….we still really recommend it because of the comfort and facilities !
Lynne Thu, 14 August 2025
Great hotel for a family...
Liked: Excellent value for money, good breakfast, good location and reasonable priced parking. We were also allocated a pitch facing room which our kids were really excited about!
Disliked: Nothing.
Anonymous Thu, 14 August 2025
Peaceful comfortable problem free stay
Stephen Thu, 14 August 2025
Pleasant stay
Liked: Very good breakfast and clean restaurant
Disliked: Rooms now a little tired , but clean ! Which is what you want .
Anonymous Thu, 14 August 2025
Nice hotel with friendly staff.
Liked: Getting to the hotel was easy and parking was plentiful in the nearby car park for hotel guests. Excellent choices at breakfast. Very friendly and welcoming staff. Air conditioning on the room was great when we visited as it was hot.
Disliked: Parking was an extra £8. Hotel is quite a walk from the main town centre ( for children). Wouldn’t want to arrive on a match day as the hotel is right at the football stadium.
Sufimiah Wed, 13 August 2025
1 Star Hotel
Liked: Nothing
Disliked: Wrong Advertisement - Standard Double Beds were actually Small Double Beds. Horrible pillows that are too hard or too soft and pillow cases make crisp plastic polythene noises. Bad location, with no own car parking but Stadium parking unsafe carparking out of sight. Staff were not reading messages sent from Booking.com. window handle missing so not able to ventilate room. No bedside plug socket as advertised.
Anonymous Tue, 12 August 2025
Passable
Liked: The room was dusty and I have allergic to it
Disliked: I did not have a good night sleep because of dust mite
Alan Tue, 12 August 2025
very pleasant
Liked: good choice for breakfast lift to spacious bedroom which was serviced daily
Disliked: there w ere several items unavailable on the menu each evening. What we got was very tasty however
Hall Mon, 11 August 2025
Exceptional
James Mon, 11 August 2025
Exceptional