Holiday Inn Norwich By IHG

Restaurant & bar were closed

Liked: Comfortable bed.
Disliked: We went there solely due to them having a restaurant and also a bar with pool and darts. We got ready in the room, came down and it was all closed. At only 9:30pm. So way over priced for just a room with no amenities that were listed. Also advertises karaoke every Friday night. I emailed the Mgr... waiting to hear back.

Outside of being locked out...

Liked: I like that it was easy access to getting to and from the highway it was easy to get to them Casino love that they had a shuttle that ran all night the manager that I dealt with went over and Beyond to make things right for us
Disliked: I was very unhappy about being locked out of my room for an hour and a half now and that the manager nor were there any maintenance people need to help get us back in

Pleasant

Liked: Room is so bright.. I cover it but .. it’s not full cover

Pleasant

Disliked: Pool was closed

Would not recommend poor communication...

Liked: The balcony off my room
Disliked: The pool was out of order and I was not notified while booking!! People parked in handicap that didn’t have handicap place card!! Staff was RUDE at check in… checking out the woman was very friendly and sweet

Overall would stay here again

Liked: Spacious room, shuttle was great
Disliked: Had to write down credit card info as computers were down, bathtub was in need of replacement

Our stay was brief...I wouldn't...

Liked: Breakfast was good!
Disliked: Place was dirty and the bathroom small. Rooms are dated.

Passable

Disliked: No breakfast was provided

Decent for one night

Liked: It offered a shuttle to the casino
Disliked: The bed was very uncomfortable The shuttle was to high to step up and down on needed a step stool which wasn’t provided hurt my knee getting down Wasn’t worth the $ spent on hotel room I paid extra to get 50 percent off breakfast never gave it to me .