Name: Holiday Inn Niagara Falls-By the Falls By IHG
Address: 5339 Murray Street, Niagara Falls, ON
Telephone: (888) 323-5826

Holiday Inn Niagara Falls-By the Falls By IHG Guest Reviews

Overall Average Score:

Good (3.9 out of 5)

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Very poor

Good summer weekend

Liked: Rooms were comfortable and clean
Disliked: Directions to IHOP was not clear

Superb

Liked: Good location , can walk to everything .
Disliked: No complaints

Liked: The location
Disliked: It wasn’t to clean, the pool times and not being able to access without front desk. No breakfast included

Superb

Pleasant stay

Liked: It was clean and modern room, in a good location

Very poor

Liked: The rooms are nice and clean
Disliked: They don't provide water bottles and have no water filter stations at all where someone can fill their bottles.Their check in time is too late and they don't let anyone check in earlier which I understand but apparently their check in time is not even 3. They say it's AFTER 3, which makes no sense. After 3 can mean anything. And when it comes to check-out they know exactly what time it is because they came knocking at 12.The phone in the room didn't work so we couldn't call the front desk.Not worth the money.