Holiday Inn Newcastle-Jesmond Guest Reviews
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Mr L, Bridlington, visiting O2 City Hall Newcastle
A great hotel for the Newcastle City Hall close by and easy to find - only takes 14 minutes to walk at a steady pace.
Liked: The room was brilliant and hotel staff really helpful.
Disliked: The mini bar was a bit expensive.
Diane O'N, Edinburgh, visiting O2 City Hall Newcastle
Friendly staff and very clean hotel. Would recommend to friends.
Spencer Fri, 25 July 2025
Superb
Rhea Fri, 25 July 2025
Superb
Alex Thu, 24 July 2025
Very good
Liked: Comfortable bed in the King room
Disliked: EV charging was disappointing, 2 of the 7 kw chargers didn't work, the others were in use and two petrol cars were parked in front of the 40kw fast charger blocking it all night. One of my reasons for booking this hotel was the EV charging but I was unable to charge
Peter Thu, 24 July 2025
James on the front desk...
Anonymous Wed, 23 July 2025
A pleasant relaxing break with...
Liked: The breakfast was excellent. We have stayed at many hotels in Newcastle and in other cities and the Holiday Inn Jesmond breakfast was among the very best. I made a point of telling this to the chef who I believe is called Costa. He was very grateful to be told he made the best breakfast in town. Equally we would like to praise and thank Alba and Fanila the waitresses who couldn't do enough to help and all with a smile. They began our day well.
Disliked: The lighting in the bathroom was disappointing. It was a very dull light and not suitable for putting on make-up.
James Sun, 20 July 2025
Disappointing
Liked: Car parking
Disliked: Card entry didn’t work in 3 occasions despite reporting it . Shower high pitched whistle, toilet flush broken ,
Suzanne Sun, 20 July 2025
Very good
Liked: Comfy
Disliked: Outside of toilet bowl was dirty
Laura Sun, 20 July 2025
Disappointing
Disliked: We had no television for an evening and day. Delivery drivers waking us up at 4am chasing rats. Wrote to complain and had no response which I thought was very rude
Shirley Sat, 19 July 2025
Good location as student living...
Liked: Car park, breakfast, reception
Disliked: Noisy road, shower cold
Anonymous Sat, 19 July 2025
Lovely breakfast. Underwhelming room.
Liked: The bed was very firm and not that comfortable. The towels were very thin, and the shower didn’t drain well so water built up in the bath. The bedroom room could do with a light above the mirror . The breakfast was excellent.
Disliked: Comfier bed and better towels.