Holiday Inn New Orleans Downtown Guest Reviews
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|0.1 miles from New Orleans centre|
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Stevie, Magnolia Wed, 15 July 2015
I probably would not stay here again.
Liked: Room was small but comfortable. Bed slept good. Quiet and conveniently located to areas we were interested in.
Disliked: We had a gross experience with the coffee pot. It was located on a tall stand where you couldn't see into the pot. I placed the coffee packet in the pit and added the water. The coffee was super strong but we drank it thinking I hadn't added enough water. Next pot was worst. Long story short - there were 4 old packets that had been left in the coffee pot by previous guests from when or how long I don't want to think about it. The hotel did send up a new pot and apologize but this kind of not cleaning is totally unacceptable!
Robby, Youngsville Sun, 24 May 2015
Great location and clean room.
Liked: Very positive.
Jennifer, Jackson Sun, 24 May 2015
Liked: Clean; attractive decor.
Carlos G, Mexico Mon, 13 October 2014
The hotel looks old. The service was very poor.
Disliked: Very bad service.
Daniel Fri, 13 January 2017
Liked: All of it great staff great location been there couple times before always the greatest grandpa all of it great staff great location been there couple times before always the greatest experience
Ralph Fri, 13 January 2017
Liked: The food in the restaurant was very good.
Anonymous Wed, 11 January 2017
Liked: Great location!
Disliked: The whole experience was nice! Wish there were more late night eating options in that area.
B Sun, 8 January 2017
Liked: Appreciated the microwave, mini-fridge, and coffee maker! Room, and particularly bed, was VERY comfortable.
Disliked: Thought breakfast was a little pricey -- $16+ for coffee, juice, 2 eggs, bacon, potatoes, and toast. Pillows could have been a little more firm, but definitely not a deal breaker.
Ricky Sat, 7 January 2017
Liked: Everyone was friendly. The food was very, very good!
Disliked: Each time we used the elevator had to insert room card.
Michael Sat, 7 January 2017
Liked: The bed was like a cloud and love the onsite parking. Housekeeping was friendly and room was 5 stars.
Disliked: Did not like the restaurant breakfast buffet. It was too expensive for breakfast and my daughter does not eat pork so the waitress offered to substitute turkey bacon but came back to the table later and said it would cost extra after she had already fixed some pancakes. We will stay there again but pass the buffet.
Andrew Fri, 6 January 2017
Liked: The view!
Disliked: No fan in the bathroom.
David Thu, 5 January 2017
Liked: The room was clean, comfortable and a nice view of the city. For a central location (Dome, Smoothie King, Amtrak, etc.), this place was perfect. The indoor, secure parking was also very welcome. I came in on a late check-in and the staff - mostly front desk and dining - were very accommodating. Even got a late meal that was superb. Thank you!
Dwayne Thu, 5 January 2017
Liked: Loved the bed!
J Sat, 31 December 2016
Disliked: Dining room service was less than stellar. Nice people, but slow and not always right.