Holiday Inn New Orleans Downtown Guest Reviews
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|0.4 miles from New Orleans centre|
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Stevie, Magnolia Wed, 15 July 2015
I probably would not stay here again.
Liked: Room was small but comfortable. Bed slept good. Quiet and conveniently located to areas we were interested in.
Disliked: We had a gross experience with the coffee pot. It was located on a tall stand where you couldn't see into the pot. I placed the coffee packet in the pit and added the water. The coffee was super strong but we drank it thinking I hadn't added enough water. Next pot was worst. Long story short - there were 4 old packets that had been left in the coffee pot by previous guests from when or how long I don't want to think about it. The hotel did send up a new pot and apologize but this kind of not cleaning is totally unacceptable!
Robby, Youngsville Sun, 24 May 2015
Great location and clean room.
Liked: Very positive.
Jennifer, Jackson Sun, 24 May 2015
Liked: Clean; attractive decor.
Carlos G, Mexico Mon, 13 October 2014
The hotel looks old. The service was very poor.
Disliked: Very bad service.
Darryl Wed, 17 May 2017
Liked: It was a great stay all around
Disliked: I did not like paying that much for parking
Ashley Thu, 11 May 2017
Liked: We did not spend much time at the hotel since we were out in the city and at Jazz Fest most of the day. However the hotel was clean and staff were helpful when asked, nothing exceptional or over the top, but a nice easy place to stay if visiting the city. Easy distance to street car and bus stops to get around to the other parts of the city.
Andrey Thu, 11 May 2017
Liked: everything- location, very helpfull and hospitable staff, the room, breakfast,
concierge service is a great advantage for first time visitors and is really very effective , mobney versus quality ratio is excellent. The hotel is customer oriented and one feels it
from the very beginning- early check in, city guidance etc.
Disliked: nothing to mention
Gabriela Wed, 10 May 2017
Liked: The bed was clean and comfortable.
Disliked: The initial room we were in was extremely noisy because of the Troubadour rooftop playing loud music well past 3 am. We had spent all day at Jazz fest, so we were exhausted and hoped to get some rest, but it was so loud on Sunday that we had to move rooms in the middle of the night to the opposite end of the building. The TV barely worked and the water was turned off twice without notice. We asked to move rooms, but the second room smelled like mildew. We were changed again to a more comfortable and quiet room, though the lights in the front hall way/closet/sink area did not work, so it was dark. The tub was also clogged, so anytime we showered, we were standing ankle deep in water. It seemed like one issue after another. While I appreciated the front desk staff accommodating us in the middle of the night, I was very disappointed in my stay here.
Aja Tue, 9 May 2017
Liked: Everything was amazing.. thank you guys so much
Ymani Tue, 9 May 2017
Liked: Mirrors in the room , location to bourbon street . Everything was in walking distance
Disliked: Parking was high .
Christa Mon, 8 May 2017
Liked: I loved the hotel! The gym was big and clean! It's was in a good location!
Disliked: Some of the staff were not very courteous. When leaving the parking garage the lady did not look up until we knocked on the window.
Eric Mon, 8 May 2017
Liked: Everything was great especially the staff........would stay there again!
Emma Sat, 6 May 2017
Liked: Comfortable bed with lots of good pillow options, clean and friendly staff. The location is convenient, I was able to walk to the Conference center in 20 minutes and the French Quarter in 15.
Disliked: No free/cheap breakfast option
Tameka Tue, 2 May 2017
Disliked: No breakfast