Holiday Inn Montreal Centre Ville Downtown By IHG

This was the second time I stayed at Holiday Inn Montreal and I love the location - easy walk to old Montreal, 10 minutes or so, with a subway right across the road. Hotel is very clean and quiet. I would definitely stay there again.

Liked: Very clean; good location; front desk staff very courteous.
Disliked: $28.00 a night for parking - I think this is a little too pricey.

Clean and nicely decorated. Very much enjoyed our visit.

Disliked: Stair access was limited in the evening.

Exceptional

Exceptional

Bad

Liked: Nothing
Disliked: Everything and on top of that we booked with breakfast we added about 40 USD for breakfast while booking to our surprise they said your booking was not with breakfast. Too bad indeed! We need a refund for the extra money we paid

Passable

Liked: Customer service was good, though I wouldn’t rate it as excellent. The highlight was definitely the breakfast — very good quality and worth the $23 per person. The rooms were decent, though the bathroom could have been cleaner.On a positive note, the morning front desk agent was excellent — friendly, helpful, and welcoming.The hotel’s location was also a plus: just a 10-minute walk to the Old Port of Montreal and 5 minutes to the Notre-Dame Basilica.
Disliked: The biggest inconvenience was that the elevators were not working, and we had to climb four floors from the parking garage to the reception. I had read a review mentioning this same issue a week or two before booking, and to my surprise, the elevators were still out of service during my stay.Parking was an additional $22 per night, but after I asked, they kindly waived the fee as compensation for the inconvenience, which I appreciated.

Pleasant

Liked: Customer service was good, though I wouldn’t rate it as excellent. The highlight was definitely the breakfast — very good quality and worth the $23 per person.The biggest inconvenience was that the elevators were not working, and we had to climb four floors from the parking garage to the reception. I had actually read a review mentioning this same issue a week or two before booking, and to my surprise, the elevators were still out of service during my stay.Parking was an additional $22 per night, but after I requested, they agreed not to charge it as compensation for the inconvenience, which I appreciated.On a positive note, the morning front desk agent was great — friendly, helpful, and provided excellent service.
Disliked: The biggest inconvenience was that the elevators were not working, and we had to climb four floors from the parking garage to the reception. I had actually read a review mentioning this same issue a week or two before booking, and to my surprise, the elevators were still out of service during my stay.Parking was an additional $22 per night, but after I requested, they agreed not to charge it as compensation for the inconvenience, which I appreciated.

Passable

The rooms are quite spacious...

Liked: Location
Disliked: Parking and hotel entrance not very visible & difficult to find-bell boy did not even tell us to leave our luggage on reception to go park the car-we had to carry our luggages from undergroung to reception level via the stairs!!! Very bad 1st experience.Breakfast was exactly the same for all 6 fays!!!! Not a single thing changed! Quite boring.

Superb

Very good

Liked: location was really great. It is close to most of the sites I wanted to see. Room look clean but I don't like the carpet. TV had lots of channels but couldn't chromecast.