HOLIDAY INN MIAMI WEST - HIALEAH GARDENS By IHG Guest Reviews
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Write a review
Damnira Tue, 29 July 2025
Very good
Georgina Tue, 29 July 2025
Superb
Margrita Tue, 29 July 2025
Exceptional
Navendra Mon, 28 July 2025
Disappointing
Liked: The front desk staff was courteous.
Disliked: The facility is not the cleanest, and it seems like it needs more maintenance. My wife and I ended up leaving after about 2 hours of checking in because, among other things, the key card didn't work despite three visits to the front desk to have it checked. There was only one functional elevator for the first hour of our visit. Also, persons were walking around the lobby and utilising the elevator while completely soaked after using the pool. The vibe was just off, and I just didn't feel comfortable. I had to pay for an entire night, although leaving not too long after checking in, but I still wish the hotel well and hope for the best in the future.
Juan Mon, 28 July 2025
Fits its purpose of a...
Liked: Location , parking and security.
Disliked: Some areas need renovation like the noisy elevator. Also , need more cleaning,”.
Babayeva Mon, 28 July 2025
Poor
Liked: Dirty so
Evelyn Sun, 27 July 2025
Exceptional
Anonymous Sat, 26 July 2025
Exceptional
Alsalcudean Fri, 25 July 2025
Very poor
Disliked: me and my wife had different room at arrival.. the receptionist did not want to put us together despite the fact we been married for over 20 years. had to pay for another room and the two rooms stayed empty.. very upset... me and my wife wait expect at least apologies from IHG....
Myriam Fri, 25 July 2025
Comfortable stay, needs better cleaning...
Liked: The staff that helps at breakfast time was really nice and helpful. Front desk also nice and helpful. Room and bed was nice and comfortable. Although being close to he highway, didn't hear any traffic noise.Shower amenities were great.
Disliked: Same breakfast every day. Breakfast was not tasty: sausage and egg. Bread and muffins were dry, didn't seem fresh. The room was dark, even with all the lights from lamps on and open curtains. The entrance is dark, we needed to leave the bathroom light on to have some light in the little entrance hallway. The bathtub had mold stains all around it, also near the bathroom door.