Holiday Inn Metairie New Orleans an IHG Hotel

Disappointing

Superb

The staff wS

Liked: We didn't have breakfast. The location was easy to access and the staff was helpful and professional.
Disliked: The loud noise from the street that kept us awake and we could not sleep, the room smelled of mold and was dark and dated. Limited counter space in the bathroom.

Not good

Liked: not much
Disliked: I booked through Booking.com can cancelled a reservation before full refund date. I made another reservation and ended up staying here. The property refused to refund and six weeks later Booking.com issued me a refund. Good for Booking.com but this location is not honoring refund policies. The property itself is below average.

Disappointing

Exceptional

Liked: Everything was perfect. If you have a car it is the perfect place for stay. There are a lot of outlet and shopping malls around the hotel.

Great location/good value!

Liked: Clean and friendly/helpful staff. Great location, safe area and not far from everything. We had a suite room which fit all 6 of us comfortably.

Exceptional

Bad