Holiday Inn Memphis-University of Memphis By IHG

Exceptional

Good

Great location and central to...

Liked: The beds and the bedding were very comfortable. The hotel was quiet and the check in process was effortless which is important when you are checking in late at night.
Disliked: Please provide better quality soaps and shampoos.

Exceptional

My stay was horrible. And...

Liked: The area it was in was very nice
Disliked: The staff was lazy. The air in my room didn’t work. For the price I paid the shower was terrible. And plus my key car wouldn’t let me back in my room. And I had to wait 6 hours for someone to let me back in with the master key. Which the maintance man hand to do. Just over all the worst experience I’ve ever had .

Good

It was a pleasant stay.

Liked: Great location
Disliked: No complaints

Good location, nice sized rooms.

Liked: The property was a good fit since the conference I attended was located on one of the floors. The room itself was quite nice with a separate sitting room, sink, microwave, and refrigerator. While the main part had two beds, a nice TV, a nice desk and the bathroom, which was a decent size for one person. All the necessary lotions were provided for including shampoo and conditioner. 
Disliked: The only thing I can say is, I was a little worried about the vents, pushing out the air up near the ceiling, which is the popcorn ceiling, is full of dust and dirt from the air being pushed through the ducts. So little concerned, whether or not the ducts have been cleaned on a regular basis. I noticed that I was sneezing a lot.

We will not be back...

Liked: The air did not work in the room. It was horrible. Hair was on my sheets order food from the restaurant and it took an hour for it to be done. I talked to one of the housekeepers she had an attitude.
Disliked: We had somewhere to sleep for that night