Holiday Inn - Memphis Downtown - Beale St. an IHG Hotel Guest Reviews
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|0.5 miles from Memphis centre|
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Doug P, Bauxite Tue, 19 April 2016
Was surprised there wasn't a fridge in the room. The room was comfortable and made for a great trip.
Liked: Staff was polite and helpful.
Disliked: Ice machine on floor was broken.
Wendy C, visiting Orpheum Theatre Memphis Sat, 4 October 2014
Fridge and in-room safe would have been nice; wait staff in bar/restaurant could have been better.
Liked: Clean room and linens; hotel staff very nice; price about average for similar hotels; walking distance to theater.
Spancina Fri, 24 September 2021
Liked: Valvet service was free, staff was very friendly.
Mackenzie Thu, 23 September 2021
Mitchell Wed, 22 September 2021
Liked: the bed was comfortable. the bathroom was not. I expected so much more for $200 a night. Not only that the entire place smelled or Marijuana
Disliked: we rented this hotel bc it had a bar and they had the pool and bar closed due to covid. if they would have had that listed we would have went elsewhere as we spent much more money to stay at holiday Inn because we wanted the amenities
Lawrence Mon, 20 September 2021
Liked: Bed was comfortable
Disliked: Hotel was very dirty! Lobby and elevator lobby floors were filthy, walls in corridors were scuffed and dirty, vinyl base was falling off and ceiling tiles in bath were dirty, cracked and loose. Shower head was loose and coming out of wall, wall covering was coming off walls. Thermostat did not work, could only get full on AC or off. Could not adjust temperature or control fan. Found fingernail clippings from previous visitors on floor in room.
Bharath Fri, 17 September 2021
Ryan Thu, 16 September 2021
Good location. Nice staff.
Liked: Location and staffValet parking
Disliked: Uncomfortable bed
Luis Thu, 16 September 2021
Ardra Wed, 15 September 2021
Rhonda Tue, 14 September 2021
The valet night shift guy...
Disliked: In front of the hotel people just hanging out. Looking really ghetto. I was scared to come out .
Craig Mon, 13 September 2021
Liked: Nice valet guys.
Disliked: Thus list is too long. No housekeeping, wet/moldy carpets in the hallway, air conditioning did not work for a full day we stayed, tv remote broken and literally had snot on it, asked for more coffee pods and they never came, housekeepers never even stopped by to ask if we needed anything let alone clean our rooms? all in all it was NASTY and WAY too much money for the location. OH and they charged my card twice for the rooms and haven?t returned my phones calls all day. NEVER. AGAIN.