Was surprised there wasn't a fridge in the room. The room was comfortable and made for a great trip.

Liked: Staff was polite and helpful.
Disliked: Ice machine on floor was broken.

Fridge and in-room safe would have been nice; wait staff in bar/restaurant could have been better.

Liked: Clean room and linens; hotel staff very nice; price about average for similar hotels; walking distance to theater.

very nice

Liked: location
Disliked: nothing

Exceptional

Exceptional

Exceptional

Passable

Liked: The location was walking distance to good attractions.
Disliked: Online states a pool but they don’t have a pool. Also, when inquiring about the pool, the staff wasn’t pleasant. The sink in the room was loose and the bedding could’ve been better.

Exceptional

Liked: How friendly the staff was
Disliked: Made you fell important

Disappointing

Liked: Staff was absolutely great.
Disliked: Everything looked old and rather decrepit. Tub drain was a mess. The stopper was completely pulled out and the metal around the drain was very messed up. A piece of trim was off by the closet. Really needs a refresh.

Exceptional

Disappointing

Liked: Our bathroom was disgusting. Pubic hair left in the shower and on soap left on the showers shelf. Large cracks in the drywall as if someone had been thrown against it and broke it. Hallway was dark and dingy and the carpet stained very dark and it’s staining that will never come out. Good location to Beale Street which was a redeeming feature