Was surprised there wasn't a fridge in the room. The room was comfortable and made for a great trip.

Liked: Staff was polite and helpful.
Disliked: Ice machine on floor was broken.

Fridge and in-room safe would have been nice; wait staff in bar/restaurant could have been better.

Liked: Clean room and linens; hotel staff very nice; price about average for similar hotels; walking distance to theater.

Exceptional

Liked: Valvet service was free, staff was very friendly.

Exceptional

Disappointing

Liked: the bed was comfortable. the bathroom was not. I expected so much more for $200 a night. Not only that the entire place smelled or Marijuana
Disliked: we rented this hotel bc it had a bar and they had the pool and bar closed due to covid. if they would have had that listed we would have went elsewhere as we spent much more money to stay at holiday Inn because we wanted the amenities

Bad

Liked: Bed was comfortable
Disliked: Hotel was very dirty! Lobby and elevator lobby floors were filthy, walls in corridors were scuffed and dirty, vinyl base was falling off and ceiling tiles in bath were dirty, cracked and loose. Shower head was loose and coming out of wall, wall covering was coming off walls. Thermostat did not work, could only get full on AC or off. Could not adjust temperature or control fan. Found fingernail clippings from previous visitors on floor in room.

Passable

Good location. Nice staff.

Liked: Location and staffValet parking
Disliked: Uncomfortable bed

Superb

Very poor

The valet night shift guy...

Disliked: In front of the hotel people just hanging out. Looking really ghetto. I was scared to come out .