Holiday Inn Manchester - City Centre Guest Reviews
Write a review
Write a review
Mar, Cardiff, visiting Bridgewater Hall Manchester Thu, 6 April 2017
Kind and really welcoming staff who make your stay more enjoyable and comfortable - always there to attend you in the best way possible. Also a great location.
Liked: Kind, well mannered and highly friendly staff.
Disliked: My room was to close to some kind of device/machine - too noisy in the night to let me get a proper sleep.
Oded Fri, 12 April 2024
Superb
Liked: Very nice and specious roomBreakfast was good
Rohan Fri, 12 April 2024
I would expect better from...
Liked: Good location and closer to City Center.
Disliked: I recently stayed here and unfortunately, my experience was far from satisfactory. The state of the towels provided was disappointing, as they appeared unclean and there was a bandaid attached to it. It was unhygienic.Additionally, the furniture in the room seemed dated and in need of replacement. Chair covers were completely worn out and showed evident lack of maintenance.Moreover, the demeanor of the staff appeared tired and disengaged during the morning breakfast, failing to provide the level of service one would expect from a reputable establishment.
Emma Thu, 11 April 2024
Very good
Falconer Wed, 10 April 2024
Exceptional
Yuxi Wed, 10 April 2024
Comfortable. It was a lovely...
Liked: Well located, quiet, clean, and cosy. The room was large.
William Wed, 10 April 2024
Good
Liked: Breakfast was delicious with plenty choice, lovely clean hotel with happy , helpful staff and great location .
Disliked: Unfortunately I did not sleep well both nights because I found the beds too hard for me but my husband & son slept well.
Michael Tue, 9 April 2024
Very disappointing outcome using Booking.com...
Liked: Location and breakfast
Disliked: Using Booking.com rather than booking directly with the hotel resulted in us being allocated a very poor quality room yet we paid a much higher price than if we had booked directly with the hotel. We had booked many months in advance but the hotel advised that our booking was made ‘subject to availability’ and as the hotel was fully booked we ended up with a poorly located and seemingly lower quality small room (no hair conditioner, no body lotion, no bottled water etc) - at least these were provided after we complained
Richard Tue, 9 April 2024
Exceptional
I Mon, 8 April 2024
Convenient location for public transport,...
Liked: The room was well laid out. Reception staff friendly.
Disliked: The a/c kept going back to 21C after I increased the temperature by a few degrees. The service for dinner was a bit basic for a 4 star hotel. At breakfast the server brought our tea but no cups.
Lisa Mon, 8 April 2024
Excellent location and comfortable beds
Liked: Location, staff, bar/restaurant
Disliked: Amenities not stocked