Holiday Inn Lubbock South By IHG

Passable

Liked: The big spacious rooms and also the very comfortable beds
Disliked: Our original room that we booked the carpet in front of the boiler room was wet. We informed the front desk and they did give us a free upgrade which was awesome but once we pulled out the sofa bed there was somebody's panties and other clothing underneath the pull out couch which was disgusting. I did show the lady at the front desk after I checked out and she did tell me she was gonna see if she could give me a discount but I never did receive any type of discount

Need better management and management...

Liked: Beds were amazing
Disliked: Did not have any water at all. Had to call and get maintenance to look at. Adjusted valve but very very low pressure. The entire 4th floor had the same issue. Elevators were not working on the 4th floor. Had to use stairs get to the first floor and the 1st floor door is out of order. Turned into a complete nightmare! Staff was no help what so ever.

Very good

Liked: Great location
Disliked: No lunch available and bar was only open for a short time

Very good

Exceptional

Not the best, but definitely...

Liked: The king bed was very soft and comfortable. We loved the salt water pool and hot tub.
Disliked: The whole building needs attention and repair. It kinda feels old and dingy even though it's a newer building.

Very good

Liked: The cleanliness and space were all up to par!

Great location close to food...

Liked: Breakfast is elevated from the normal cereal and waffles. You do have to pay for it but it's worth it. Had the omelet with potatoes and it was great!

It was perfect

Liked: The location was perfect it was close to everything.