Holiday Inn Lower East Side Guest Reviews
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|5.9 miles from New York City centre|
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Carolyn, Lancaster, visiting Bowery Ballroom Thu, 4 April 2019
I loved it here. The staff is excellent; the room was wonderful.
Liked: The staff was great; room was wonderful.
Carrie, Oak Park, visiting Abrons Arts Center Mon, 31 March 2014
The free office use was much appreciated.
Liked: Staff extremely kind, helpful, and patient.
Disliked: My room service breakfast wasn't delivered. I called, they said that they tried me but I wasn't there. Then I waited another 1/2 hour and called again. They realized the guy was delivering to the wrong room. Barely had time to eat before leaving.
Darryl Tue, 21 January 2020
Great value for money.
Liked: Nice hotel even better staff.
Disliked: Not that many restaurants to my liking in immediate walking distance.
Ariel Mon, 13 January 2020
Mauricio Wed, 8 January 2020
Anonymous Sun, 5 January 2020
Liked: The staff were really friendly, great location, nice room
Disliked: Expensive rates
Tina Sun, 5 January 2020
HI in the LES is...
Liked: Super clean -excellent staff- comfortable- close to the subway
Frances Sun, 5 January 2020
Great location, very clean, friendly...
Liked: Staff were all friendly.
Excellent location, very near all transport & easy to walk everywhere.
Disliked: Would?ve liked a fridge & kettle in the room. These were available downstairs in the lobby.
Alan Mon, 30 December 2019
Disliked: I booked a double bed room and when I arrived they said because I booked through a third party site It was only if available, I find this unacceptable. We then had to spend an hour trying to find a hotel in NY that would have a double during Christmas, obviously impossible. The front desk person finally said he might be able to give us one the following night so we had to spend the first night 3 people in a king size bed. Not ideal and makes me not want to use booking.com as a "third party" and have this happen again.
Ivy7719 Sat, 28 December 2019
Very nice hotel
Liked: Staff very kind and great position close to the underground
Disliked: The room was small and the heating was a bit noisy during the night
Susan Fri, 27 December 2019
Liked: The lady at check in. The service man who came to fix the TV was wonderful - friendly and helpful.
Disliked: TV did not work. Reported it to the desk in the morning and he never did anything about it. Had to ask again upon return in the evening. Expensive for such a tiny room - the size of a cupboard. Perhaps that's New York
Vladimir Fri, 27 December 2019