I loved it here. The staff is excellent; the room was wonderful.

Liked: The staff was great; room was wonderful.
Disliked: Nothing.

The free office use was much appreciated.

Liked: Staff extremely kind, helpful, and patient.
Disliked: My room service breakfast wasn't delivered. I called, they said that they tried me but I wasn't there. Then I waited another 1/2 hour and called again. They realized the guy was delivering to the wrong room. Barely had time to eat before leaving.

Good

Liked: Good location to visit NY, near to a subway station.Nice clean room. Only the furniture was a little bit old for me (signs of damage)
Disliked: The noisy heating system when turned on.

Good

Amazing place to go

Liked: The staff was one of kind respectful kind most of all my stay was very peaceful and comfortable
Disliked: Nothing was wrong

Exceptional

Good

Liked: I booked 2 double beds because of surgery that I was having. I called the hotel Wednesday morning and told the clerk that. She said no problem. I also said we would be checking in around 8pm.When we checked in and there were no more rooms with 2 beds.

Will stay agin.

Liked: Location, cleanliness and friendly/ helpful staff.
Disliked: Sounds carried between rooms. Could hear others talking into the night.

Exceptional

Superb

Liked: There is a metro station cca 3-5 mins walking from the hotel and a short ride to the city center. There are shops and restaurants nearby. The room wasnt very big but enough for 2 people and it had a fridge , a coffee/tea maker and a microwave. The bathroom was spacious. The staff was nice and helpful
Disliked: All was ok. The heating was a bit noisy.

Exceptional