It was a nice hotel, moderately priced and only 10 minutes from Expo5 venue. I did call for an early check in time using the number listed on the website, 877 -xxx-xxxx - spoke to someone I thought was at the hotel and requested an early check in. I was told someone would call me when our room was ready the following day. We arrived the follwong day and realized I had made the reservation for the wrong day. I get the error was mine, but when I spoke to the phone rep she confirmed that my reservation was for the day I said, not what the actual reservation was for. Luckily the staff at the hotel was helpful and got us a room with in 15-20 minutes.

Liked: Close to venue; clean; very nice staff.
Disliked: Poor vending selection.

Liked: Everything was clean and the staff were super nice! We enjoyed our visit and will recommend to others.

Exceptional

Liked: New mattress was great!
Disliked: The door wouldn't lock properly, had to lift the handle from the outside to ensure it fully engaged

Exceptional

Liked: It was conveniently located near Kentucky Kingdom
Disliked: It was lacking in cleanliness. The staff was not helpful. And instead of cleaning our rooms, the maid decided to put a do not disturb sign on the doors of both of our rooms, pretending that we had done it so she didn't have to clean.

Liked: The pool
Disliked: We paid for a hot breakfast instead was told that the stove was broken. The restaurant was charging $5 for continental breakfast. Also my room wasn't cleaned and had to ask for towels and trash to be taken out.

Liked: New
Disliked: Common area and room AC in the hotel is terrible. The staff is not very responsive or friendly. This is not a 3 star hotel is any way. You need to make this a 2 star hotel.

Liked: Good location near airport
Disliked: Carpets were stained needed cleaning.

Liked: Great hotel. Spacious comfortable rooms. Awesome staff!!

Liked: Upon arriving the refrigerator was not working. We callled the front desk and was told someone would be up to check it out we thought "Yeah, right." About 3 minutes later maintenance arrived and immediately checked it and replaced it with a working unit.
Disliked: No. Everything was clean.

Liked: Great room!
Disliked: Nope