Holiday Inn Torrance By IHG

Liked: Friendly staff.
Disliked: Thin walls.

Exceptional

It could be better.

Liked: The First Lady at the reception had us waiting for our room for almost an hour after the check in time. Then we went again but a different lady helped us and was able to get us a room and in my opinion is more friendlier staff than the other staff onsite. We got a room that was newly renovated so that was nice, and the location is good and plenty of parking.
Disliked: For being a renovated room, the shower door was frustrating because it kept opening and the floor in the shower was so slippery I almost fell, I’m thinking that it was not leveled right or whoever worked on it did a terrible job. I also think the pricing for the breakfast buffet is a bit steep. And I asked for a late check out, the guy on the front desk said no. Which was frustrating, because we wanted to go to the pool but was so busy we didn’t get to but thought if we would’ve gotten the late check out then we could’ve. So that was also disappointing

Bad

Exceptional

Exceptional

Very good

Not luxurious but it was...

Liked: Staff was very friendly and helpful.
Disliked: Carpet could have been cleaner, no microwave in room and no immediate information or guidance provided during power outage.

Very good

Very good