Holiday Inn Long Beach - Airport By IHG

The good and the bad

Liked: The top floor restaurant and bar was nice and clean. Good drinks and amazing views. The jacuzzi and pool were nice and clean. The staff were good and professional.
Disliked: The location is questionable. I unfortunately had just arrived when a homeless guy was throwing small rocks right in front of the hotel and he hit my car with one of them. I then informed one of the staff members when I walked in to check in about the incident. They do have security at night so that put me more at ease. After checking in I walked in to the room and it had a funny smell so I happened to look at the ceiling and sure enough there was mold on top corners and walls. Immediately went back down stairs and reported that to one of the front desk staff and he did gave me another room. The second room was a lot better. I want to emphasize how important that is to us customers to be in a room that is in good conditions and safe to make us feel comfortable within our stay. Rooms do need to be inspected periodically to keep property in good shape and free of mold

Bad

It was great

Liked: It was by the freeway
Disliked: The homeless crowd

Exceptional

I don't recommend it

Liked: We got the king size bed it was so hard an the restroom was so small I hardly fit an I only weight 139 pounds the fan for the restroom didn't work an the whole room was humid I won't be staying there any more
Disliked: We got the king size bed it was so hard an the restroom was so small I hardly fit an I only weight 139 pounds the fan for the restroom didn't work an the whole room was humid I won't be staying there any more, an also how is it that we get charge for parking if we a booking a room

Exceptional

Liked: Everything was perfect
Disliked: N/A

Good

Exceptional

Bad