Holiday Inn London-Shepperton an IHG Hotel Guest Reviews
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|1.0 miles from Shepperton centre|
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Shane Sun, 26 September 2021
Liked: I reserved my room online and received all confirmation emails etc. Then when I arrived I was told that they was fully booked. Left me with no we're to go on late notice. Staff rude. Didn't have any explanation.
Anonymous Sun, 26 September 2021
Liked: Clean and modern
Disliked: Rude member of staff spoilt our stay, won't be returning. I filed a complaint and nothing happened, staff should not speak to guests in a unprofessional way and tell lies
Robin Sun, 26 September 2021
Liked: was freshly renovated and staff where very helpful having to pay for parking is a bit of a bummer but all in all great hotel
Disliked: location facility
Natasha Sun, 26 September 2021
Liked: Staff are very helpful and polite, parking us cheap £3 a day, clean room, had a good nights sleep. Would reccomend to stay.
Disliked: Nothing to dislike.
Jonnyvikki Fri, 24 September 2021
Lovely hotel and looks as...
Liked: Went for a relax and that's what we had, Room was great and location was a very short taxi ride to town.
Disliked: The Uber drivers watch your self ..... 1 drove over my partners foot and we ended up in a bit of a argument and we are still to get our money back.
Estelle Wed, 22 September 2021
Really clean and friendly
Christopher Tue, 21 September 2021
Anonymous Mon, 20 September 2021
Air condition noisy like a...
Disliked: In Our room the air conditioning was very loud & distracting disturbing to watch tv in the evening was very cold the heating In our room did not work complained to reception and was told no one could come out till Monday we was there for the weekend so no help to us was told fully booked so could not move rooms! asked for robes as room so cold had to keep jacket on all the time! my son was given a robe but said could not find one for me! Complained several times to different staff even asked for extra cover said none available! Eventually late evening on second nite was given 2 extra duvets. Found the bar staff very unhelpful and ignorant
Hannah Sun, 19 September 2021
Disliked: Reception staff
Nicky Sun, 19 September 2021