Holiday Inn London - Whitechapel Guest Reviews
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Write a review
Sarah Tue, 10 June 2025
Good
Sidey Thu, 5 June 2025
Dont normally complain, but service...
Disliked: No air con given the hot weather due to summer time, was not fit for purpose in weather impossible to sleep.Could have easily informed customers about aircon not working give ongoing issue, chose not to.Could have used free cancellation to go elsewhereWas given a discount which was not enough, 100% discount on the room would have been appropriate action and should have been the case, discount does not solve the problem. Do not want to pay for a room advertising facilities which dont exist, to then be told a small discount will be given for the inconvenience.Next time 100% refund
Gordon Mon, 2 June 2025
Great
Liked: Really clean and quiet
Disliked: Nothing
Sinead Thu, 29 May 2025
Great trip, lovely staff, perfect...
Liked: Spacious room, very friendly and helpful staff particularly Bren at reception. Large airy breakfast / lunch space with tasty food options. Great location near Whitechapel Shadwell and Aldgate East stations.
Disliked: Unfortunately there was some drilling work on 2 mornings + very loud Friday afternoon, which we had not been warned about before booking. for a light and bad sleeper this was awful
Anonymous Tue, 27 May 2025
Good
Jon Sat, 24 May 2025
Disappointing
Liked: Clean
Disliked: Air con wasn’t working so we had a fan, when I complained they said hotel was full & gave us a free Breakfast ticket
Qureshi Sat, 24 May 2025
Superb
Liked: Clean cosyStaff very polite and friendly
Justin Sat, 24 May 2025
Good
Liked: Comfortable roomGood breakfast
Kirby Fri, 23 May 2025
Good
Liked: Room size was excellent and we had a room on the 6th floor and believe one of the newer rooms.Aircon stopped working during the night making it incredibly hot - must be terrible in summerBreakfast was really good and nice choices too
Disliked: Aircon not working properly and the location wasn't brilliant - but close to where we needed to be
Kevin Wed, 21 May 2025
Staff pleasant- room VERY noisy...
Liked: Room was freshly renovated
Disliked: Beds were a little uncomfortable- mattress hardBar and restaurant very basic