Holiday Inn London West Guest Reviews
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Write a review
Stuart Sat, 16 August 2025
Very good
Owolabi Fri, 15 August 2025
Good
Sarah Thu, 14 August 2025
Very good
Sarah Thu, 14 August 2025
Very good
Anonymous Wed, 13 August 2025
Exceptional
Liked: The staff were excellent, particularly the reception staff, notably Seline, who went the extra mile to help my family and I. Location is excellent, near to the Underground. Facilities are good. Plenty of parking. Rooms were spacious and clean
Ismail Tue, 12 August 2025
Great value and friendly staff
Liked: The staff were great, especially the guys at the front desk, Goksel and Muhammad Abbas, who went above and beyond, helping us out with parking and getting us checked in. The breakfast service had a decent selection of food. The bed rooms were decent, everything was clean. The location is brilliant, with a few shops close by and the underground station, within a 5 minute walk.
Disliked: The rooms were fine overall, but they seemed a bit worn and could really benefit from some renovations.
Bruno Tue, 12 August 2025
Very good
Hisham Mon, 11 August 2025
Clean and very convenient. Value...
Liked: upgrade to an executive room. Thank you for this thoughtful gesture!The room was exceptionally spacious, and the bed provided outstanding comfort, ensuring a restful night's sleep. The hotel's location is incredibly convenient, being just a couple of minutes’ walk from the underground station, which offers quick and easy access to central London and other key attractions.Overall, my experience was highly positive, and I will definitely be booking again for future visits.
Disliked: Small areas of mould in the shower.
Matt Sun, 10 August 2025
Very good
Michela Sun, 10 August 2025
Good
Liked: I loved the bed, very comfortable, I suffer from back pain but slept like a baby.
Disliked: House keeping for the minor details leaves a lot to be desired. Dirty mugs, lack of coffee in the room, no towels. They were given to us promptly when we asked.