Holiday Inn London Sutton Guest Reviews
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Simone Wed, 25 June 2025
Exceptional
Liked: It had a lovely spacious room with air conditioning as it was 30 degrees outside. Very comfortable bed.
Disliked: Nothing i didn't like
Nigel Tue, 24 June 2025
Good
Liked: The room was spacious and mostly clean. I moved the tray, which held the tea making items, to a different location and found dust and crumbs underneath, where it obviously hadn't been moved in a while. I wasn't particularly looking but that was the only 'to be cleaned' area that I noticed.
Disliked: I'd asked for a room on the lower floors and close to the elevator as my partner has severe breathing and mobility issues. The room was nice, small things marred our experience. There's no electric socket on one side of the bed, similarly, a light switch, small things but inconvenient.As there was a heatwave at the time the air conditioning was very welcome.... sort of. There's no instructions on how to adjust the temperature and, after fiddling for a while, gave up and left the settings as they were, and the air con off! It was late in the evening and my partner was already sleeping so calling reception for an 'air con how to' wasn't an option. I had an uncomfortable night due to the air temperature and awful pillows, the bed itself however, was good.But for an extension lead, a pillow and a head torch the stay would've been perfect.
Charles Tue, 24 June 2025
Very good
Anonymous Mon, 23 June 2025
Very good
Paul Mon, 23 June 2025
Exceptional
Maureen Sun, 22 June 2025
Convenient, friendly and comfortable
Liked: Location and facilities
Disliked: Room could do with an upgrade otherwise entirely comfortable
Angelee Sun, 22 June 2025
Lovely
Liked: The room was better than I expected
Christine Sun, 22 June 2025
Good staycation
Liked: Friendly staff good location and clean
Disliked: This is the 2nd time that we have been there and the jacuzzi wasn't working.
Marianne Fri, 20 June 2025
Passable
Shisir Thu, 19 June 2025
Exceptional
Liked: Very good