Holiday Inn London - Kensington High St. Guest Reviews
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Amy Wed, 25 June 2025
Good
Mohammed Wed, 25 June 2025
Disappointing
Ella Tue, 24 June 2025
Exceptional
Gregory Tue, 24 June 2025
Very good
Aigerim Tue, 24 June 2025
Good value for money and...
Liked: Friendly and helpful staff
Disliked: Air cons did not work, but were moved to different rooms when better ones became available
Emma Tue, 24 June 2025
Very poor
Liked: The fire alarm went off at 04:45 in morning, had to evacuate room and hotel, could not enter back into hotel until gone 6:30am, was a false alarm
Hamid Tue, 24 June 2025
Generally was good.
Liked: Location was great , cleanness was excellent but swimming pool was not as relaxing as you expect due to no policy of certain age , as lots of under 12 years old kids screaming in the swimming pool and made it impossible for us to relax and use of pool as I specifically paid extra money to book a hotel with the pool to enjoy. If this experience wasn’t bad enough at the same night at 4.30 am fire alarm went off and we had to evacuate the building for over an hour and stay at cold in the street.
Disliked: Every was good in hotel if only the right policy in pool area was implemented. As people go to hotel pool for relaxation not to face Ganges of kids in the pool screaming as you can imagine the echoes of the sound in indoor pool .
Anonymous Tue, 24 June 2025
Ok for a night stay
Liked: It was clean
Disliked: The fire alarm going off at 4.40 in the morning, and being told it was a false alarm to them having to evacuate.
William Mon, 23 June 2025
Exceptional
Jennifer Mon, 23 June 2025
Pleasant
Liked: Location, breakfast
Disliked: Room size was tiny, hardly any space to even put our bags, mattress had a metal spring sticking out