Holiday Inn London - Kensington High St. Guest Reviews
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Write a review
Raoul Wed, 9 July 2025
Room lay-out not good at...
Liked: Clean and good location
Disliked: It was virtually impossible to get between bed (on one side) and wall to bathroom. No desk, TV - hardly able to see screen from bed.I stayed there a week earlier and the room was way better - none of the issues above applied.
Frederic Wed, 9 July 2025
Ok stay with great location...
Liked: Location, staff, restaurant
Disliked: Size of the room and bathroom (sink especially);oily spot in ironing board that almost ruined a shirt; slight leak in toilet
Khan Wed, 9 July 2025
The stay overall was good...
Liked: The property overall was good.
Disliked: The room felt a little congested.The breakfast menu was the same for the five days. Would have liked some variation
Margaret Tue, 8 July 2025
Very good
Danielle Tue, 8 July 2025
Disappointing
Liked: Good location
Disliked: Unable to use phone to contact front desk, room service, and housekeeping. This was never resolved by staff, despite our input this was a severe safety concern.
Suwaiba Tue, 8 July 2025
Good
Jon Tue, 8 July 2025
Great location and good value...
Liked: Good location. Great swimming pool and good breakfast.
Disliked: Not the hotels fault but fire alarm at 4am which meant we were outside for 1.5 hours. Rooms are very small.
Kieran Tue, 8 July 2025
Exceptional
Crisaldo Tue, 8 July 2025
Very good
Shaan Mon, 7 July 2025
One night stay
Liked: The location was good. The hotel was busy but it had a welcoming and nice atmosphere and the staff were friendly.
Disliked: The room was much smaller than expected.