Holiday Inn London - Kensington High St. Guest Reviews
Write a review
Write a review
Claire Thu, 17 July 2025
Mediocre
Liked: Location, like staying in High Street Kensington.
Disliked: Room not ready at check in. Actually at 5pm still not ready.
Dee Thu, 17 July 2025
Great hotel in safe area!
Liked: Great location for Hyde park concerts
Disliked: The garden area was booked for functions and we couldn’t always use it. Garden area is really nice.
Sumraiz Wed, 16 July 2025
Good
Marine Wed, 16 July 2025
Pleasant
Virginia Tue, 15 July 2025
Wonderful
Liked: Close to everything. Great breakfast.
Maddie Tue, 15 July 2025
Very good
George Sun, 13 July 2025
Location, staff and little guest...
Liked: Location, breakfast and staff were excellent.Little touches on complimentary things eg chocolate for my kid on arrival, churros taken to tables at breakfast, complementary bathroom items if forgotten. Staff were great and the location is perfect for sightseeing.
Disliked: Quality of pool and facilities - cleanliness / state of repair. Room was small for the price, and the TV system was incredibly old - no movies, few channels / needs to come into the 21st century on the TV system!
Michael Sun, 13 July 2025
Good
Liked: Breakfast was good and swimming pool was very relaxing.
Disliked: Tight space to get around the bed for the window sleeping position.
Carol Sun, 13 July 2025
We had a wonderful stay...
Liked: Great location and amenities!
William Sat, 12 July 2025
Short leisure break!
Liked: Location Spa/Gym Lounge area.Room appeared to be in an extra quiet part of the hotel.
Disliked: Not the best of rooms Air con was not great.Twin room was a bit cramped.Plug of sink was easily jammed.Fridge was not built in to a cabinet,so the fridge light at night did not darken the room.You had to put the fridge off to have a black out room at night for sleeping.Room felt a bit tired and dated as if it was maybe used for staff quarters.There was a discounted deal so that may have been the reason it was allocated at reception.The sauna was out of use. It's getting rebuilt but they don't advertise that.