Holiday Inn London - Kensington High St. Guest Reviews
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Write a review
Mohamed Mon, 1 September 2025
Very good
Nur Mon, 1 September 2025
Very good
John Mon, 1 September 2025
Good
Karen Sun, 31 August 2025
Very good
Singh Sun, 31 August 2025
Disappointed, And Disgusted with hotel...
Liked: It was bad for the money i have paid.
Disliked: Everything Staff was very rude and no one to help.Room service was pathetic.
Ajit Sun, 31 August 2025
A bed to sleep on...
Liked: Location
Disliked: Staff very unfriendly and do not respind to requestsAll we asked for was a single toothbrush and had to go to reception & request. They said they would send it to the room but it didnt happen We reminded again & still nothinv happened The next morning we asked again and the response was the same i.e we will send it to room. Again didnt happen . All we got when we checked out was a “sorry” No explanation why they provided the pathetic service
Carolyn Sun, 31 August 2025
Superb overall, just bed too...
Liked: The setting was great, staff excellent, cleanliness great. We had a standard king and whilst quite small , very well planned and absolutely everything you need from a little sofa to a usb plug point lovely bathroom . It was also very quiet over night and no disturbances whatsoever. The breakfast was superb and huge variety, the cocktails spectacular! Great pool ! Everyone friendly and helpful!!
Disliked: The only reason I havent given a 10 is because I think it was the hardest bed I have ever slept on please consider a topper , if you like a hard mattress you’ll love it !
Sarah Sun, 31 August 2025
Exceptional
Susan Sun, 31 August 2025
Good hotel for visiting London...
Liked: Central location
Disliked: Bathroom and room decor was a bit dated
Shaine Sun, 31 August 2025
Our stay at Holiday inn...
Liked: The staff were very friendly, especially Max the doorman, nothing was too much trouble.A good breakfast with loads of options.The location is perfect and just a short distance to the tube station or regular buses.
Disliked: Our room was very pokey, the drains smelt quite bad. The electric socket and light switches for the bed lighting didn't work on the window side of the bed. I went to use the iron in the room and this wasn't working either.I have to say though, with all the trouble with the room it was mainly about the facilities and staff for us, they exceeded our expectations.