Holiday Inn London Brentford Lock Guest Reviews
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Write a review
Manners Fri, 4 July 2025
Exceptional
Liked: Bar staff
Disliked: Boat people selling drug's
Andy Thu, 3 July 2025
Exceptional
Leigh Tue, 1 July 2025
Perfect
Liked: Isaac was great when booking, the staff are always friendly and smiling. The manager Vicki is one of the best hotel managers we have met, thanks HI team.
Disliked: It can be quite busy and there are only 3 disabled places, one is so small I’m not sure it’s a parking space. However the staff did reserve a space after I had paid for 24hrs.
Jehan Mon, 30 June 2025
Poor
Andrew Sat, 28 June 2025
Great location … average room...
Liked: The view from the room was lovelyAnd loved the balcony
Disliked: The room furniture cheap looking
Eimer Fri, 27 June 2025
Exceptional
Liked: The staff were so friendly and incredibly helpful. Always had a smile on their face and there was someone always available to help with anything. The house staff were also very friendly.
Disliked: The breakfast could have been a bit better. The pastries were very dry. Hash browns regularly over cooked and rock hard. The milk needs to be labelled. There were 3 different types of milk (dairy, soya and oat) all next to each other and no labels. The breakfast is literally the only issue I had with the place, everything else was spot on.
Maheswaran Fri, 27 June 2025
Very good
Bob Fri, 27 June 2025
Very good
Dr Thu, 26 June 2025
Very good
Dorinda Wed, 25 June 2025
Convenient and able to get...
Liked: Comfortable bed, clean bathroom and tasty breakfast.
Disliked: One lift out of order and we had to wait half an hour for the room to be ready.