Holiday Inn London Brentford Lock

Good

Very good

Liked: Good location
Disliked: No charging points near bed for phone etc

Bad

Liked: I cancelled booking.com and the hotel and still charging me I booked lots of stays with booking not refunded me once when I had no light ac or heating in Canada not even email back will never use booking.com
Disliked: I cancelled booking.com and the hotel and still charging me I booked lots of stays with booking not refunded me once when I had no light ac or heating in Canada not even email back will never use booking.com

Good hotel for families

Liked: Room had a good space, the breakfast was good and the location was calm with good restaurants around.
Disliked: At the breakfast sometimes the refills took a bit to be done.

Superb

A perfect location for our...

Liked: We keep coming back to the Holiday Inn as it's location is perfect for our needs; the room is ideal, spacious and the fact it has a fridge and safe makes it better than most comparable Hotels. The Breakfast is always good, however, the sausages on our first morning weren't as good as normal, they were even better the second morning.There is a new menu and apparently a new chef, the food in the in the evening was excellent and a massive improvement over the last time we ate in their restaurant in the evening.
Disliked: My only complaint would be the sausages on our first breakfast weren't up to their usual standards

Good

Disappointing

Very good

Liked: The neigbourhood is nice, though a bit far from the city centre.
Disliked: The breakfast service was not smooth, it could be improved with some better organization.