Satisfactory

Disliked: I cannot seem to get a statement of my stay from the hotel which says I have to go through you. HOW DO I GET A COPY OF MY BILL. I NEED THIS NOW.

Superb

Na

Liked: Na
Disliked: Na

Holiday Inn is my choice...

Liked: Breakfast was good and the lady running the breakfast galley was outstanding.

Very good

Liked: Quietness
Disliked: Nothing

Passable

Passable

Liked: Very good location. Friendly staff.
Disliked: The air conditioner didn't work, refrigerator did not work, phone did not work

Exceptional

Convenient to airport but very...

Liked: My flight was diverted to Little Rock and this is the closest airport, so very convenient location and loved the having the shuttle so easily available at 10:30 at night! The lady at the desk was very friendly and helpful.
Disliked: To be honest, it’s just an older property and it’s just not that updated or clean. My bathroom wasn’t very clean. The bedding was fine. The AC in the room was very loud and woke me up several times during the night. There were no drinks and very few snacks available up front. The microwave in my room was very old and it wasn’t plugged in so I had to find the cord behind the tv and get it plugged in just to make some popcorn. My bathroom door got stuck at one point and I had to pry it open with a coat hanger. It just needs to be updated.