Holiday Inn Little Rock - Presidential Downtown By IHG

First, my room was not available. I was given keys to a room that was occupied by another man. He had said the very same thing happened to him. Apparently overbooked. The bed seemed old and very uncomfortable. Sunk into the middle of the mattress. There were no regular coffee packets available. I was told to go to the lobby to get coffee. When I did, I was only given one packet and had to ask for two since there were two of us staying in my room. In the future I will avoid staying at a Holiday Inn.

Disliked: My room was not available upon arrival.

Even though the hotel was under construction, it was very clean and the staff was very nice and helpful.

Liked: Service; restaurant.
Disliked: Nothing.

Passable

Superb

Pretty good stay at an...

Liked: Good location about a 20 minute walk from h to w Arkansas River, downtown, and the Clinton Library. Staff were friendly and helpful. Breakfast buffet was decent. Good snack selection in the lobby.
Disliked: Elevator from the parking garage only works if you have a key, which doesn’t help if you haven’t checked in yet. There is a lot of road noise from the highway, even on the 7th floor.

Worth the money if in...

Liked: Excellent. Really nice and a great value. Outdoor pool too.
Disliked: Usually Holiday Inn express have free breakfast. Had to pay in full. So we went to an awesome breakfast place in Little Rock which was excellent.

Exceptional

Exceptional

Superb

Liked: Front desk staff was very friendly.

Aside from the small unfortunate...

Liked: Close to the highway
Disliked: Air conditioner made a loud noise every 30 minutes. Tub was clogged so I could not properly bathe. Don’t want to stand in water I am not sure what’s coming up in it

Great staff with very nice...

Liked: Great staff, very comfy beds.