Liked: Location; friendly staff; clean; upmarket feel compared to some.
Disliked: Nothing!

Good

Very good

Good

Liked: Loved the location
Disliked: Bathroom could of been cleaner, no hot food on the buffet breakfast which is what we were expecting

Exceptional

Disliked: Tiny bedroom window

Great location and enjoyable breakfast

Liked: Great location for a short overnight visit. Lovely by the marina and lots of restaurants to choose from.Room was a good size, clean and had everything we needed. Breakfast was great and the staff were super helpful and friendly, especially with our children so that was really nice. Variety was great and food was hot and fresh.
Disliked: Upon check-in, the receptionist was quite abrupt at not initially finding our booking. It was easily resolved, but her initial attitude was not helpful or welcoming. This continued when I asked about the car park and its location. What should have been a simple question appeared to be quite frustrating to her. It was just a very disappointing welcome, particularly after driving over 3 hours with young kids.In contrast, when we checked out in the morning, a different receptionist completed the check out professionally and in a friendly manner.Also I couldn't find a hairdryer in the room, I might have missed it and it wasn't a massive issue as I let my hair dry naturally but if I was on a night out it would have been needed.

Exceptional

Liked: All good, the room was excellent, staff fantastic, atmosphere great, lovely breakfast, wonderful lounge area. We really enjoyed our stay.
Disliked: There was nothing to dislike

Good

Superb

Exceptional