Holiday Inn Lethbridge By IHG

Exceptional

Overall very poor experience.

Liked: Pool was fun. Close to our event location.
Disliked: Very dirty, the hallway carpets were stained and smelled bad. Couch and carpet in room was very dirty. Headboard covered in spots, bathroom door covered in stains. Multiple children’s teams, kids running around yelling and unsupervised. Kids knocking on our door and running multiple times both Friday and Saturday night, well past 11:30pm. Kids also threw cookies at our door.

Superb

Superb

Fix your curtains please

Liked: We loved that we could open the window. The bathroom set up was good, the guest laundry was economical and efficient. The bed was comfortable and staff were friendly.
Disliked: The curtains were hopeless. The best one for blocking light couldn’t be closed , just being for show. The floor of the elevator and lobby is often wet, I assume from children using the waterpark?

Very good

Disliked: The one waterslide was closed and the waves weren’t working

Exceptional

Liked: Swimming pool is amazing and rooms where super clean. We really enjoyed our stay and the balcony had for us added value. To bad the green slide was closed and the hot tub was closed on Saturday evening for the big part.
Disliked: There has to be a better price for the blow ups to use to go from the yellow slide. The kids love the blow ups but $9 rental for one hour swimming is a lot. If the management could solve this issue that would be amazing.

Very good

Very good