Holiday Inn Lancaster By IHG Guest Reviews
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Write a review
Rick Sun, 6 July 2025
Superb
Liked: Price plus it was right in the heart of downtown Lancaster
Disliked: Elevator was rocky.
Anonymous Sun, 6 July 2025
Very poor
Richard Sat, 5 July 2025
Lovely
Liked: Everything
Disliked: Our truck was hit in the hotel s parking deck and the person just left a note. Minor damage
Anonymous Thu, 3 July 2025
Very nice
Jake Tue, 1 July 2025
Good
Chanda Mon, 30 June 2025
Very good
Liked: Clean and helpful staff
Disliked: There were a lot of teams on site for various sporting events. I was there with my child for another event for which I had to sign a paper indicating she wouldn’t be disruptive, which I understand the need for it overall. However, kids were running in the hallways, jumping on and off elevators, screaming down the halls, and dropping trash on the floor. No one was monitoring these children well after midnight. Please do not make families sign a behavior contract (especially with just a parent and one athlete) if you’re still going to let kids run around the hotel.
Jennifer Mon, 30 June 2025
Great places to stay
Liked: Enjoyed the hotel
Disliked: I just would say the parking garage!
Kelsey Mon, 30 June 2025
Disappointing
Disliked: I was told o would receive a refund from not checking in until 1am Saturday morning & the guy told me no one ever told me that. There was dead spiders on my bed & room was not stocked
Mark Sun, 29 June 2025
Very good
Clavel Sat, 28 June 2025
We can’t stay there, we...
Liked: Nothing because the receptionists said that there was no parking for us and that if booking said there was parking because we did not make a call to verify that that was correct. My husband was discussing it and the receptionist canceled our reservation and they charged us three times, different transactions, then she told us to leave and that she was going to charge us for the stay.
Disliked: No parking, stolen my money from my account, racism, they don’t respect the people, I never sign any contract paper and they took a picture to my license, dirty place and selling drugs in the front of the hotel.