Holiday Inn Lafayette-city Centre Guest Reviews
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|1.0 miles from Lafayette centre|
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Holly , Lafayette Mon, 7 March 2016
The overnight staff was very friendly and responded quickly to our needs. Trevor was very helpful and kind. Thanks for all your help, I will definitely visit this location again!
Erica, Kettering, visiting Lafayette Theater Sun, 3 January 2016
Very comfortable spacious room. We were glad that we made the decision to stay at this hotel; great location; great customer care!
Anonymous Tue, 2 October 2018
Most likely won't stay there...
Disliked: Shower was a mess: peeling wallpaper, rust, very slippery. Breakfast was 30 minutes late although there were less than 20 people in the restaurant.
Timothy Mon, 24 September 2018
Liked: The location was great for homecoming
Kathryn Wed, 19 September 2018
This will be great when...
Liked: We booked six rooms, five of which were booked through booking.com. Those 5 rooms were Superior Queen Room with Two Queen Beds; the other room was a king room. The beds were very comfortable and the location was great. The lobby was exquisite and a great place to sit down and chat.
Disliked: The hotel was very clearly doing major renovations on some of its floors and there was a very strong odor that gave several of my traveling companions headaches, especially those on the higher floors; if it weren't for this, I would rate facilities, cleanliness, and comfort higher. We booked 5 superior queen rooms; all were very different sizes and shapes and only one of the five was large with extra space as indicated in the picture. The others did not have supplemental space for a get-together that we wanted. Additionally, there was some miscommunication between booking.com and the hotel and, despite the fact that my reservation and prices paid were for four breakfasts per room, we were only allocated two. I had even spoken with booking.com about this and they put a note but we did not have enough breakfast vouchers. The breakfast service was understaffed with only one person working and there were not enough parking spots; several of us had to park a few blocks away.
Anonymous Tue, 18 September 2018
Liked: Size of room
Disliked: They did not make my room one day
Scott Mon, 17 September 2018
Liked: Great location which is why I chose it. Also from the street and lobby the hotel looked nice and well maintained. It should also be noted that the guest services manager, Corey, worked to make things right.
Disliked: Had to get a second room as the first one's carpet was terribly stained. New room's A/C made the carpet wet. Was going to call the desk about the loud construction happening right above my room, just after 9am, but the phone in the room didn't work. Also the ice machine on one of the 4 floors that had them didn't work and one floor that had a machine was closed.
Anonymous Wed, 12 September 2018
Liked: It was very clean and comfortable
Disliked: The price was too high
Ravichandran Wed, 12 September 2018
Nothing special. Hotel tried to...
Disliked: While checking out, the hotel tried to bill me for more amount than agreed with Booking.com for breakfast saying that cost of breakfast is more. Had to argue with the front-office staff, who initially refused to honor the rate according to Booking.com and later waived the additional charge. It is a matter of few dollars, but, it soured the overall experience since the booking was done through Booking.com with "breakfast included".
Michael Mon, 10 September 2018
Liked: Great location near lots of food and drink options.
Disliked: AC is a little loud. Carpet in hallways getting a little ragged.
Jamie Mon, 3 September 2018
Brian Tue, 28 August 2018
Liked: Good value - hotel is being refreshed so trailers in the parking lot, the floor we were on was more worn. But that was priced in, so it was fair.