Holiday Inn Express La Mesa Near SDSU, La Mesa

Liked: Close to the venue. Clean room and a kick ass 24 hour taco shop right next door.

Hotel desk employee was very nice but that's about it. Would love a makeover on this one. Not worth the $$$.

Disliked: Would not stay there again. The bar was ridiculous - bar tender did not want to be there. No selection - said they were doing inventory.

Liked: Hotel was further away from SDSU as stated on your web page.
Disliked: Garage area outside the elevator. Breakfast was mediocre at best. Afternoon front desk individual very nice.

Exceptional

Will never stay here again

Liked: The price was fair, the bed and chair in room was comfortable and the TV was very good
Disliked: 1st when I called to confirm some things I was told I would not be charged for parking because I was handicapped but when I go to check in I was told it was $20 a day to park but another staff came out and said don’t charge him for that which was a good thing because that’s what I was told, they don’t really clean in the halls stairwells near the bed on the floor or corners or remove hair from bathrooms. We stayed 3 nights and opted not to have staff clean the room daily we called front desk for towels and he said to come down and get them? We weren’t able to at the time so no towels the 2nd night the next morning called again and were told they were no towels available? Because they were behind on laundry??? Then it states online that NO animals were allowed on the premises and yet we saw 10!! Dogs inside of the hotel, there was trash in the halls for 3 days and in the stairwell, some of the parking lot was in an alley? Which was next door to 7 11 and our window faced the alley why would you charge $20 a day to park in an alley with no security??? Unbelievable, NO staff except the front desk spoke English, the ice machines on the 1st night 2nd floor weren’t working and no one was bothered to fix them. The 2nd night there was ppl in the alley fighting and then drunk ppl screaming down the halls talking very loud at 3:00 am which no one did anything about. We have never stayed at a bad Hilton until now… poor service, poor free breakfast, subpar cleaning and upgrading standards holes in door torn wallpaper .