Holiday Inn Knoxville N - Merchant Drive an IHG Hotel eee - (855) 271-6236
Holiday Inn Knoxville N - Merchant Drive an IHG Hotel, 5634 Merchants Center Boulevard, Knoxville, TN -(855) 271-6236
Area: Knoxville North
BOOK ONLINE OR CALL - (855) 271-6236
4.3 out of 5 (614 Ratings)
5.1 miles from Knoxville centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Holiday Inn Knoxville N - Merchant Drive is close to area sports venues and the home of many baseball football track basketball swimming rowing and other sports teams. This Knoxville TN hotel is only four miles from the University of Tennessee with the famous Neyland Stadium home of the Tennessee Volunteers football team and the Women's Basketball Hall of Fame. The Museum of Appalachia and the McGhee Tyson Airport are just minutes from the hotel. More than 50 restaurants and cocktail lounges are located in the surrounding area.Popular area attractions include Dollywood amusement park Gatlinburg Great Smoky Mountains and American Museum of Science & Energy. Superior hotel features and amenities include free high-speed Internet access and free local calls. All rooms include spacious work areas and telephones with voice mail. This Knoxville TN hotel also provides business travelers with access to copy and fax services a business center and meeting space that accommodates most events and business functions. All rooms feature microwaves refrigerators and coffee-machines. All rooms are nonsmoking. This is a pet-friendly hotel; a stay fee is required.

Check-in time: 03:00 PM   Check-out time: 12:00 PM
Enter Your Dates
1 room
2 guests
Amenities View More
Free Internet
Free Parking
Fitness Center
Pets Allowed
Free Breakfast
Swimming Pool
Business Center
Airport Shuttle
Non Smoking
Other Amenities
` Free Parking
` Pets Allowed
` Restaurant
` Golf Course
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` vending machine
` telephone
` alarm clock
` Concierge services
` Free Wi-Fi
` Kitchen
` Closet
` Daily Housekeeping
` English
` Convenience Store
` gift/souvenir shop
` taxi service
` Shops on site
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Temperature check for guests and staff
` Food delivery
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Spa/sauna
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Desk/workspace in all rooms

Holiday Inn Knoxville N - Merchant Drive an IHG Hotel Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

Write a review


Disappointing - 2 out of 5

Billy, Knoxville, visiting Thompson Boling Arena Thu, 19 December 2013

The staff was unprofessional and need better training.

Liked: The rooms where clean and nice.
Disliked: The night time clerk was hot tempered and border line rude.


Exceptional - 5 out of 5

Angela N, Knoxville, TN Wed, 26 September 2012

This was my first stay at the Clarion Inn Knoxville. The staff were very courteous and friendly and the rooms were very clean. I would highly recommend this hotel and look forward to staying here again. Hats off to this hotel and their employees for an outstanding service!

Liked: Highly recommend.


Exceptional - 5 out of 5

Susan Sun, 22 January 2023



Wonderful - 4.5 out of 5

Donnie Sat, 21 January 2023



Exceptional - 5 out of 5

Ashley Mon, 16 January 2023

the staff and especially Chad...

Liked: decent location for food! birding looked brand new inside and out!
Disliked: clean, new and the restaurant and bar in the lobby was a great idea!


Very Good - 4 out of 5

Tiffany Fri, 13 January 2023

Very good


Good - 3.5 out of 5

Robin Wed, 11 January 2023

decent place to sleep on...

Liked: friendly staff
Disliked: not as nice as other HI I have stayed at


Poor - 0.5 out of 5

Serrano Thu, 5 January 2023


Liked: Nothing
Disliked: The service was bad I left the room for the day and no one brought sheets and when I booked in the room I was given was booked already so they had to rebook another room also the breakfast buffet was only open for one of the days the next day it was closed also I had to walk down to the front desk to get my own towels


Very Good - 4 out of 5

Scott Tue, 3 January 2023

Very good


Wonderful - 4.5 out of 5

Dave Sun, 1 January 2023



Fair - 2.5 out of 5

Jojo Sat, 31 December 2022



Pleasant - 3 out of 5

Michael Thu, 29 December 2022


Disliked: There was mold in the bathroom on the ceiling, and trash was underneath the bed

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Holiday Inn Knoxville N - Merchant Drive an IHG Hotel 5634 Merchants Center Boulevard, Knoxville, TN