Holiday Inn Kingston - Waterfront Guest Reviews
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0.1 miles from Kingston centre |
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Raymond Wed, 22 January 2014
Liked: Nice hotel; well located; service and food - 5 stars.
Christianne Sun, 14 April 2024
I won’t be coming back...
Liked: The beds are comfortable
Disliked: I didn’t like the fact that I had to pay $30 for parking in order to have my vehicle there and there was nothing that indicated parking was extra. I did not like the fact that I booked the room for three people, paid more for breakfast and then found out. I was only entitled to have breakfast for two. So I sent my daughters down for breakfast and because we had a long day ahead of us, they brought a plate back each that they were threatened by the staff that they were bringing food back for anybody else they would find out and be charged. I don’t eat breakfast.I booked a room with two queen beds and ended up with two double beds My daughters could not find the pool, which is why we booked this other onesWhen I went to leave, I could not get the exterior gate open, so I called and instead of somebody talking to me, they answered, then hung up and then opened the gate
Mike Sat, 13 April 2024
Superb
Joseph Thu, 11 April 2024
Exceptional
Liked: Everything was exceptional and clean. The staff were pleasant and professional. I would stay at this property again. Plus, it's location is exceptional in relation to eateries and a concert venue. Finally, our view of the water was fantastic.
Dawna Sat, 6 April 2024
Thanks I’ll b back.
Liked: Staff was friendly. Rooms were exceptionally clean
Disliked: Nothing
Narian Fri, 5 April 2024
Superb
Liked: The location is perfect and the food was delicious
Disliked: The fact that the breakfast was only for 2 person included
John Mon, 1 April 2024
Bad
Liked: Great location.
Disliked: The hotel front desk charged my room three times after I provided him my credit card for a $100 security deposit. These charges are currently being reviewed for fraud.
Amanda Fri, 29 March 2024
The location was great but...
Liked: The location was great
Disliked: Parking not included and wasn't made aware of this until checkin.
Lina Fri, 29 March 2024
Passable
Disliked: The staff was not very friendly. The extra cot bad was really inconfortable. We were 5 and I made a reservation via booking with breakfast included and the reception told me it was payed only for two. So quite a disappointment.
Monique Thu, 21 March 2024
Exceptional
Liked: Breakfast and location were perfect. Thank you for the excellent service.
Disliked: Not charge for the parking lot. It should be included in the cost of the room.
Malette Wed, 20 March 2024
Very good