Holiday Inn Kalamazoo West By IHG Guest Reviews
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Brian Thu, 24 July 2025
Exceptional
Hanes Wed, 23 July 2025
Disappointing
Disliked: I was charged twice for my room.When I checked in, the agent went and got somebody from housekeeping to help her. Now, I am going through many phone calls to get this solved. I called the hotel and they did not seen to care.
Cheryl Thu, 10 July 2025
Superb
Lynda Mon, 7 July 2025
The workers were fantastic throughout...
Liked: The first night we were there they were willing to fix the problem that was in the room and they gave us a different room.
Disliked: We really like the property they fixed what was wrong right away
Anonymous Mon, 23 June 2025
Hotel was a good value...
Disliked: Road construction made it difficult to get in and out.
Wagner Mon, 23 June 2025
I will not go back...
Liked: Nothing.
Disliked: We arrived about 3:30 PM. We were told that they were short staffed and there were no sheets for the beds. So our room will not be ready till at least six. We had been on a golf course with 100° temperatures and just wanted to relax, but we couldn’t. Then the toilet didn’t work, the shower was full of mold
Richard Wed, 18 June 2025
Exceptional
Kenesha Mon, 2 June 2025
Exceptional
Joyce Thu, 29 May 2025
Exceptional
Liked: Clean
Disliked: NA
Brian Tue, 27 May 2025
Bad