Holiday Inn -Indianapolis Downtown Guest Reviews
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|1.0 miles from Indianapolis centre|
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Phyllis Thu, 5 December 2019
I probably will not stay...
Liked: The room size and how clean it was
Disliked: The lady in the restaurant was rude. We were told we could order breakfast from a menu and she said we had 5 minutes to eat off the buffet because they were serving ?the drivers?. We checked out and went elsewhere for a good breakfast
Tuck54 Tue, 3 December 2019
Liked: The front counter staff was very accommodating and polite.
Disliked: Went to watch Indianapolis Colts play. Mold and mildew in the bathroom. Manager claimed there was none but I hid the mold mildew with a wash cloth in the worst place in the bathtub shower corner. They didn't move the cloth. I received the handicap facility even though I did not ask for it and didn't want it. Reserved room six months in advance . Front counter staff extremely nice though. Sympathy with my issue but seemed helpless to assist.Manager never reached out to me. Really disappointed. Unusual for a Holiday Inn. Was there a couple of years ago and noticed today definite deteriorating conditions, e.g., carpet in Hall irregular cuts, glue everywhere. Could tell renovations were being done but workmanship a lot to be desired.
Molli Tue, 3 December 2019
Liked: Every employee I spoke to was very professional.
Disliked: Our room smelled like marijuana. I reported it to the main desk. The gentleman I spoke with (Jason I believe) said he would be up to assess the situation soon. An hour or 2 later I called the front desk again. The woman who answered said Jason was in a different room. I said I was going to sleep and for her to tell him not to come to our room.
Derek Sun, 1 December 2019
Rand Sat, 30 November 2019
It did the job but...
Liked: Location was great for what we were there for. Check-in and parking was great.
Disliked: Hidden fees but may not be the hotel's issue, just wish parking and deposit was told upfront. The pool smell was over bearing throughout the hotel of chlorine. The breakfast was not worth the extra money, again may be due to lack of workers but very short staffed.
Tammy Thu, 21 November 2019
For the most part it...
Liked: The breakfast was good. Dinner at Champs bar and grill was awesome! Everything was fresh and not frozen. The bartender that night was very nice and took good care of us.
Disliked: We came back late Friday night after being gone all day and found that someone had used our bathroom and did not make sure it was flushed. It was about to run over. We had to change rooms. It was very inconvenient because we had to gather all of our stuff up and carry it all to another room.
Shannon Wed, 20 November 2019
Nope not again
Liked: Was charged 7 dollars for a bagel they do not have continental breakfast like they say.
Deb Mon, 18 November 2019
Liked: The location near Lucas Oil Stadium.
Disliked: Breakfast not included in room rate
Jessica Tue, 12 November 2019
Liked: It was good and clean close to where we were going
Disliked: Found a bug in our room on the ceiling other than that it was good
Bettyann Mon, 11 November 2019