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Holiday Inn -Indianapolis Downtown eee
Holiday Inn -Indianapolis Downtown, 515 S West Street, Indianapolis, IN | Area: Downtown Indianapolis
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HOTEL RATING: 
VERY GOOD
4 out of 5 (196 Ratings)
1.0 miles from Indianapolis centre
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Hotel Description
With free Wi-Fi an accommodating staff and an indoor pool the Holiday Inn Indianapolis Downtown scores high marks from Our guests visiting the city. The six-floor hotel has 130 rooms that feature contemporary decor free Wi-Fi free local calls flat-panel HDTVs mini-fridges microwaves extra large work desks and sitting areas with sofa beds. Oversized suites include separate areas for working sleeping and relaxing. The hotel has a restaurant n indoor pool a hot tub meeting space and a fitness center with a full range of cardio equipment and weights. In the morning fuel up for the day with a free breakfast. Parking and area shuttle service are both available for an additional fee. The Holiday Inn is less than half a mile from The Indiana Convention Center and less than one mile from The Circle Centre Mall and Conseco Fieldhouse. Indianapolis International Airport is located less than eight miles from the hotel. The Amtrak/Greyhound Terminal is less than a half mile away.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
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Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Parking
` Room Service
` Safety Deposit Box
` Vending Machines
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Internet services
` Spa and wellness centre
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Breakfast in the room
` Hot tub
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` Indoor pool (all year)
` Shared lounge/TV area
` Mini-market on site
` On-site parking
` WiFi everywhere
` Accessible parking
` Secured parking
` WiFi available in all areas
` Kid meals
` Kid-friendly buffet
` Parking garage
` Hot tub/jacuzzi

Holiday Inn -Indianapolis Downtown Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4 out of 5)

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3

Pleasant - 3 out of 5

Phyllis Thu, 5 December 2019

I probably will not stay...

Liked: The room size and how clean it was
Disliked: The lady in the restaurant was rude. We were told we could order breakfast from a menu and she said we had 5 minutes to eat off the buffet because they were serving ?the drivers?. We checked out and went elsewhere for a good breakfast

2.9

Okay - 2.9 out of 5

Tuck54 Tue, 3 December 2019

Okay

Liked: The front counter staff was very accommodating and polite.
Disliked: Went to watch Indianapolis Colts play. Mold and mildew in the bathroom. Manager claimed there was none but I hid the mold mildew with a wash cloth in the worst place in the bathtub shower corner. They didn't move the cloth. I received the handicap facility even though I did not ask for it and didn't want it. Reserved room six months in advance . Front counter staff extremely nice though. Sympathy with my issue but seemed helpless to assist.Manager never reached out to me. Really disappointed. Unusual for a Holiday Inn. Was there a couple of years ago and noticed today definite deteriorating conditions, e.g., carpet in Hall irregular cuts, glue everywhere. Could tell renovations were being done but workmanship a lot to be desired.

2

Disappointing - 2 out of 5

Molli Tue, 3 December 2019

Disappointing

Liked: Every employee I spoke to was very professional.
Disliked: Our room smelled like marijuana. I reported it to the main desk. The gentleman I spoke with (Jason I believe) said he would be up to assess the situation soon. An hour or 2 later I called the front desk again. The woman who answered said Jason was in a different room. I said I was going to sleep and for her to tell him not to come to our room.

4.4

Excellent - 4.4 out of 5

Derek Sun, 1 December 2019

Fabulous

2

Disappointing - 2 out of 5

Rand Sat, 30 November 2019

It did the job but...

Liked: Location was great for what we were there for. Check-in and parking was great.
Disliked: Hidden fees but may not be the hotel's issue, just wish parking and deposit was told upfront. The pool smell was over bearing throughout the hotel of chlorine. The breakfast was not worth the extra money, again may be due to lack of workers but very short staffed.

4.5

Wonderful - 4.5 out of 5

Tammy Thu, 21 November 2019

For the most part it...

Liked: The breakfast was good. Dinner at Champs bar and grill was awesome! Everything was fresh and not frozen. The bartender that night was very nice and took good care of us.
Disliked: We came back late Friday night after being gone all day and found that someone had used our bathroom and did not make sure it was flushed. It was about to run over. We had to change rooms. It was very inconvenient because we had to gather all of our stuff up and carry it all to another room.

2.5

Fair - 2.5 out of 5

Shannon Wed, 20 November 2019

Nope not again

Liked: Was charged 7 dollars for a bagel they do not have continental breakfast like they say.

4.8

Exceptional - 4.8 out of 5

Deb Mon, 18 November 2019

Great Place

Liked: The location near Lucas Oil Stadium.
Disliked: Breakfast not included in room rate

5

Exceptional - 5 out of 5

Jessica Tue, 12 November 2019

Exceptional

Liked: It was good and clean close to where we were going
Disliked: Found a bug in our room on the ceiling other than that it was good

5

Exceptional - 5 out of 5

Bettyann Mon, 11 November 2019

Exceptional

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Holiday Inn -Indianapolis Downtown 515 S West Street, Indianapolis, IN