Holiday Inn Houston S - NRG Area - Med Ctr an IHG Hotel Guest Reviews
Write a review
|8.8 miles from Houston centre|
Write a review
Nancy S, Zavalla, TX, visiting NRG Park Wed, 31 December 2014
You can't sleep closer to NRG, unless you camp out in their parking lot. Very convenient, with their own entrance into the NRG property. Easily walked.
Liked: Very friendly. Rooms are nice and comfy.
Disliked: They are currently remodeling, so there is some construction noise, but they warned us there would be.
Ella, Minneapolis Mon, 10 September 2012
Great location and accessible to downtown area, restaurants, theatre, etc. The price was great for the quality.
Walter Thu, 19 May 2022
Liked: great location for our destination, you can access to the NRG stadium from the hotel parking lot.
Disliked: Check in was at 3pm we arrived at 5 and waited 45 minutes for our room to be ready, We had a water leak in the bathroom, which could not be repaired until the next day because maintenance was not available, We did check out and the leak continued. We covered it with towels, photo attached.
Anonymous Wed, 18 May 2022
it was ok
Disliked: when we arrived smoke filled the lobbyfrom something burnt in the kitchen then kitchen was closed Sunday nite and Mondayour room was on 6 th floorice machine was brokenI went down to floor 5ice machine brokenI went down to floor 4finally found ice
Eddie Mon, 16 May 2022
Liked: Friendly staff, good location
Disliked: Went down to order Breakfast to take to room took too long to receive it
Anonymous Mon, 16 May 2022
Liked: very clean
Disliked: no valet parking
Jennifer Wed, 11 May 2022
Close to and convenient to...
Liked: Super close to NRG. Easy access to NRG stadium for a concert we were attending through a gate connected to the stadium parking area and our hotel.
Disliked: The same gate was locked after the hotel. So we had to go around to another exit and walk along the street with our 2 children to get to the hotel. The hotel bar and restaurant were closed. There are not many places to eat close by. We had a very long line to wait in to check in. The bathroom was super small. Rooms did seem quiet.
Amanda Wed, 11 May 2022
Liked: LOCATION AND SIZE OF ROOM
Disliked: BIGGER BATHROOM
Claudia Wed, 11 May 2022
Jerry Tue, 10 May 2022
Liked: Location was great!
Disliked: Shower curtain had trouble staying in position.
Carl Mon, 9 May 2022
Convenient to the NRG Stadium...
Liked: Location is right at the NRG Stadium, extremely convenient.
Disliked: Hidden $7 per night parking fee. Wasn't told about this and when asked the staff said "Well it is posted in the elevators" - that isn't helpful to know after you have checked in... The front desk staff didn't seem to understand how to pull up reservations made through Booking. She stared at me like I was an alien and I handed her my phone and she still didn't understand I had put my family names as guest names on each room. Then when she finally realized she made it out like I was the one confusing her. Check in was awkward. We weren't given our breakfast coupons and had to ask the next morning, another wait in line. Uber and Ride Share services use the Hotel as a pickup point for people coming out of the NRG Stadium making it difficult to get in and out by car during busy times. Hotel isn't the most modern or cleanest, walls looked dinged, chipped.
Mariajose Mon, 9 May 2022
In desperate need of makeover
Disliked: The whole hotel is in desperate need of a renovation. Bed was very uncomfortable, the carpet had stains, the curtains very old fashioned. Housekeeping did not replace sugar and creamer each day. Staff at front desk was not very friendly. Restaurant closes very early. No safe deposit box in rooms, which should be standard. Bathroom was really small. A/C unit was extremely noisy. Did not like at all!