Holiday Inn Houston Intercontinental Airport By IHG

Great place to stay.

Liked: Location, location, location perfect for an early morning flight!
Disliked: Keep striving for perfection!

It was good experience

Liked: I did get it but I hope it best one
Disliked: Time test breakfast I was

Exceptional

Overall was happy.

Liked: The reception staff was very helpful when I could not get the coffee machine to work
Disliked: When I went for breakfast I was asked if I had a voucher and I said yes. After I had finished another staff approached and asked again if I had a voucher. This was not necessary and I felt like I had eaten without paying. I did not appreciate being asked again. I spoke to the Manager and he apologized. But I feel the person who asked again did appear to be happy when I asked to speak to the manager.

Good

Want be coming back period

Liked: Breakfast couldn’t enjoy seems like I was being watched the whole time by hotel manager seems like he like eating breakfast to so no I didn’t not and I only use one of my tickets I had 2 guest again who eats breakfast with the guest are watching them
Disliked: Didn’t enjoy eating my breakfast seems like the owner live there and eat breakfast also with the guest very annoying

I would not choose this...

Liked: It's OK if you like a cooked breakfast. Small but adequate selection of fruit and generic pastries. It is sufficient.
Disliked: 1. Only regular brewed coffee. Not good.2. No plain yogurt, only flavored with sugar.3. Room: Safe dead on arrival, had to call maintenance4. No fan in the bathroom. They really need one.5. Hallway is carpeted and carpet is not fresh and doesn't look clean.6. Blackout curtain stuck and would not lift, dark morning.7. On a positive note: staff was very nice and helpful (they had to be) and bed was comfortable. Room was clean.

Very good

A good place to stay...

Liked: Rooms are comfortable, spacious and tidy. The room has air conditioning, coffee/tea maker, microwave and fridge. Very convenient access to the airport (IAH). Good choice of breakfasts, lunch or dinner also available (for an extra charge)
Disliked: There are almost no services within walking distance