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Holiday Inn Hotel & Suites Rochester - Marketplace By IHG

eee - (888) 608-6346
Holiday Inn Hotel & Suites Rochester - Marketplace By IHG, 800 Jefferson Road, Rochester, NY -(888) 608-6346
Area: Henrietta
(Map)
3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (497 Ratings)
4.0 miles Gene Polisseni Center
v10 mins driving
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The Spotlight on Holiday Inn Hotel & Suites Rochester - Marketplace By IHG

Comfortable Convenience Near Rochester’s Music Scene

Modern and welcoming, the Holiday Inn Hotel & Suites Rochester - Marketplace By IHG is a relaxed stay just off I-390, only 15 minutes from downtown Rochester. Whether you're in town for a major concert or a low-key local gig, this hotel offers easy access to the city’s music venues while giving you space to recharge.
Rooms come equipped with free Wi-Fi, a microwave, a refrigerator, and a work desk—ideal for unwinding after a night out. The vibe is laid-back and friendly, with amenities like an indoor pool, fitness center, and a casual on-site restaurant to round out your stay.

Why Concert-goers love it

Being just a short drive from downtown, this hotel is great for concert nights without the noise of being in the center of the action. Post-show cravings or late returns are no problem thanks to the 24-hour front desk and nearby dining options. The hotel’s easy highway access and proximity to the airport (just 6.3 miles away) make arrivals and departures smooth, even after a late-night encore.

Who this Hotel is great for

  • Groups of friends looking for an affordable, convenient base
  • Solo travelers attending a bucket-list concert nearby
  • Couples planning a music-filled weekend getaway
  • Fans wanting a quieter space to relax after the show
  • Budget-conscious music lovers who still want comfort and amenities

Food and Drink Options

The on-site Marketplace Grill serves classic American fare perfect for a pre-show meal or a late bite. While there’s no 24/7 room service, rooms come with microwaves and fridges for your own snacks. Several eateries are within walking or quick driving distance, and breakfast options are available—ideal if you’ve had a late night.

Nightlife Options

While the hotel itself is more chill than party-central, you’re just minutes from Rochester’s vibrant downtown nightlife. Enjoy live music, bars, and clubs nearby, then return to a quiet, comfortable room to rest. The hotel bar is a low-key option for a nightcap with local brews.

What People Say

  • Clean and spacious rooms with comfy beds
  • Guests love the friendly, helpful staff and smooth check-in process
  • Many appreciate the free parking and convenient location
  • Reviewers mention the quiet atmosphere being perfect after events

Areas for Improvement

  • The hotel is not within walking distance of major venues—a car or rideshare is a must
  • While some rooms feel modern, others could use a decor refresh
  • No on-site live music or nightlife, but plenty nearby

The Bottom Line

If you're headed to Rochester for live music, the Holiday Inn Hotel & Suites Rochester - Marketplace By IHG offers a comfy, affordable stay that keeps you close to the action—without keeping you up all night.
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Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
r
Pets Allowed
Other Amenities
` Free Parking
` Meeting/Banquet Facilities
` Room Service
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Heating
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` indoor pool
` telephone
` alarm clock
` kitchenware
` blackout curtains
` Family Rooms
` Free Wi-Fi
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Ukrainian
` Non-Smoking Rooms Available
` gift/souvenir shop
` Electric vehicle charging station
` Sofa
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` DVD/CD/Blu-ray player
` Airport shuttle (charges may apply)
` Xerox/fax in business center
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Holiday Inn Hotel & Suites Rochester - Marketplace By IHG Guest Reviews

Overall Average Score: 
Good (3.7 out of 5)

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4

Very Good - 4.0 out of 5

Barbara, Wasaga Beach, visiting Rochester Dome Arena

Our stay at this location was good. The hotel is located near shops, restaurants etc. Very convenient.

Liked: Hotel was spotlessly clean. Bedrooms, pool area, etc. were kept in tip top condition. Staff were teriffic.
Disliked: I cannot say this was bad, but it was surprising that breakfast was not included. Not even some toast. They do have buffet or a menu but there is a $10.00 charge for the buffet.

5

Exceptional - 5.0 out of 5

Marlee, Poughkeepsie, visiting SUNY Brockport

Very pleased. Hotel personnel were extremely helpful and pleasant. Room was very clean and convenient to parking and on site amenities. Complimentary breakfast was excellent also.

1

Poor - 1.0 out of 5

Sommer Sun, 10 August 2025

Very poor

Liked: Location
Disliked: The restaurant/bar was closed because the lady decided to on a Saturday night...and then no breakfast..total waste of time and money. We picked it because of all those things were supposed to be included.

5

Exceptional - 5.0 out of 5

Anonymous Mon, 4 August 2025

Exceptional

0.5

Poor - 0.5 out of 5

Granison Sun, 27 July 2025

When I was checking in,...

Liked: Nothing.
Disliked: Everything.

3

Pleasant - 3.0 out of 5

Lisa Sat, 26 July 2025

Decent but definitely not a...

Liked: It was in a good location. Room was decent but carpet outdated and worn in hallways
Disliked: I felt it was too pricey for what it is.

3

Pleasant - 3.0 out of 5

Anonymous Mon, 21 July 2025

Pleasant

3

Pleasant - 3.0 out of 5

Rawalia Thu, 3 July 2025

Pleasant

4

Very Good - 4.0 out of 5

Nancy Wed, 25 June 2025

Facilities should be checked regularly...

Liked: Breakfast was excellent great selection, food was hot fresh and tasty
Disliked: First room we were given Airconditioning was broken Second room table was broken and dirty refrigerator did not get cold Big bug left dead under kitchen counter

5

Exceptional - 5.0 out of 5

Andrea Sat, 7 June 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Deanna Tue, 3 June 2025

Superb

0.5

Poor - 0.5 out of 5

Clara Fri, 30 May 2025

Bad

Disliked: I arrived to the hotel after 5 1/2 hour drive and front desk clerk told me my room has been canceled by some lady from booking. I have showed my email confirmation # and still wasn’t able to get a room. I was so disappointed after driving long hours and no where to stay.I called and texted the manager suggested by front desk hotel to see if I could get a free stay on a different day and manager never answered my text.

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Holiday Inn Hotel & Suites Rochester - Marketplace By IHG 800 Jefferson Road, Rochester, NY
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