Holiday Inn Hotel & Suites Maple Grove Northwest Minneapolis-Arbor Lakes By IHG Guest Reviews
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Write a review
Anonymous Tue, 12 August 2025
Don’t stay here
Disliked: They never told us about a $50 incidentals charge that would go on our card on file!! We still have not got the money from it added back to our account and it has caused us to lose money we didn’t anticipate for. Staff was unfriendly and uncooperative In resolving this issue, and pretty much told us to just deal with it and wait. I feel it’s wrong to charge an account $50 when they haven’t purchased anything from their hotel, then take such a long time to put it back on the card! The water slide was also only open till 12pm on Sunday, which when I booked our tickets was told it was open for sat and Sunday!! So we didn’t get to use the full 2 days that we paid for! I will not be coming back to this hotel and strongly discourage anyone from booking with them!!!
Audrey Mon, 11 August 2025
Family Fun
Liked: The water park is great and the location is wonderful for food, activities and shopping.
Disliked: NA
Craig Sun, 27 July 2025
Exceptional
Ronald Fri, 18 July 2025
Exceptional
Liked: Location was good, walking distance e chick fila!
Disliked: Water slides way to harsh!
Penelope Mon, 14 July 2025
Very good
Disliked: The pool hours were limited from 9-9 which rendered my ability to use those facilities null. Disappointed, as I picked this hotel for the pool/spa on purpose. :(
Brandt Sat, 5 July 2025
Very good
Hope Sat, 21 June 2025
Exceptional
Anonymous Mon, 16 June 2025
Exceptional
Julia Mon, 26 May 2025
We had fun in a...
Liked: Everything was great! Staff and facilities were wonderful and accommodating!
Larae Sun, 25 May 2025
Exceptional