Holiday Inn Hotel & Suites Madison West - Middleton By IHG

Superb

Exceptional

Comfortable and quite good breakfast

Liked: Comfortable beds and and good breakfast
Disliked: Nothing

Very good

Pleasant

Liked: The atmosphere was great!! The pool was great for kids all ages.
Disliked: The beds weren't too comfortable and really short. The pool and hot tub were pretty dirty.

Great for kids, subpar for...

Liked: Indoor waterpark great for younger ages. Hotel restaurant decent pricing for pizza.Pool hours adhered to (no loud noises after 9pm)
Disliked: The pool cleanliness - water was terribly murky. No way it was meeting any standards for chemical maintenance. Beer cans everywhere, way over limit of allowed people in the pool.Hotel room opened to a back entrance for the pool area - doors were blackout which was great for privacy but so strange to have zero natural light.

Disappointing

Liked: Room was clean and comfortable.
Disliked: I had my nephew that has special needs. There was a lifeguard there that did not speak any english that kept staring at my nephew and making it uncomfortable. I did talk to the manager about this situation. If my nephews were not so excited to be there I would have left.

Poor

Liked: Breakfast is not included as your website made it seem.
Disliked: Pool was closed. Its usage is not unlimited, you need a wristband.

Exceptional