Holiday Inn Hotel & Suites London

Bad

Liked: Nothing
Disliked: Horrible hotel, no wifi, no Continental breakfast. Will never return

Fine but annoying had to...

Liked: Nice staff
Disliked: Shower squealed when In use, wifi was down, tub wasn’t clean had to do it myself, one of the ac units didn’t work

Clean, room service is excellent,...

Liked: Clean, room service is excellent, and the staff are very friendly.
Disliked: Nothing

Exceptional

Very good

Good

Liked: Staff were pleasant, but gave us incorrect information about ordering breakfast from stacks...disappointing. our shower broke and left 1 of 3 unshowered because not enough time left before our event.
Disliked: Closed restaurant

The room was big and...

Liked: We enjoyed how nice and friendly the reception staff was and the one cleaning lady we met Thursday April 17. She was very helpful.
Disliked: We were adb that the hotel was under Reno and that the gym area was not open.. we were happy to be told we could use the pool after a few hours or having as it was in maintenance. The new next ,we had time to go swimming when tomour disgust the pool water looked green and not maintained..almost looked like a greasy soup..and one of the light fixtures up above was actually having water dripping from it as there was a leak from. The ceiling.. the maintenance man claim it has just been fixed the day before... I don't think so. But anyway. Needless to say. We were also not Abel tomuse the pool. So all that I thought would be includes in what I was paying for didn't happen. Even the restaurant attached to the hotel was also closed. Breakfast not included and restaurant closed.. wow and the other things cause yes. There is more... The sink tap in the bathroom was leaking and a different cleaning lady opened our door without knocking all while the do not disturbed was on the outside handle and we still have 2 days there. We were very disappointed with that.

Disappointing

The hotel was under renovations...

Liked: The room was spacious did not feel crowded. The kitchenette was a great addition.
Disliked: No entrance light in the room hallway had to use the bathroom lights to see,