Pleasant

Very good

Very good

Disappointing

Liked: Staff was very nice and helpful.
Disliked: Hours of operation for restaurant were not conducive to stay. Bed was so very uncomfortable; like sleeping on a box spring!!I didn't like the $100 deposit being charged against the room and then having to wait four days to get the money back! This refund should happen in real time after they have inspected the room.

I upgraded for the expensive...

Liked: The location is central and great. Easy to park and access the highway.
Disliked: - the room was outdated for $200 price tag- the hot water rarely worked. Had a cold shower- the tub tap made a high pitched squealing sound we couldn’t adjust or turn off- the paint was peeling in the bathroom- the cushions on the couch were not inflated anymore and didn’t seam together

Good

Disappointing

Liked: Staff and breakfast was great.
Disliked: Beds are unbelievably noisy.Air conditioner didn't work.

No complaints about the facilities.

Liked: Great location.Close to eateries and White Oaks Mall.Very clean.
Disliked: The room was quite warm even tho I had turned the heat down at night.Didn’t realize till the morning that I could have opened the window for some fresh air.

Please don't put a family...

Liked: We stayed with our 4 year old daughter and they put us next to a hockey team. They were very loud and my daughter goes to bed early 7pm, and she had a hard time falling asleep because of the noise
Disliked: Getting out next to a hockey team