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Holiday Inn Hotel & Suites Des Moines-Northwest By IHG

eee - (888) 406-7656
Holiday Inn Hotel & Suites Des Moines-Northwest By IHG, 4800 Merle Hay Road, Urbandale, IA -(888) 406-7656
Area: Urbandale - Merle Hay
(Map)
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (452 Ratings)
12.0 miles Iowa State Fair
v15 mins driving
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
Located 7.7 miles from Science Center of Iowa, Holiday Inn Hotel & Suites Des Moines-Northwest by IHG offers 3-star accommodations in Urbandale and features a bar. Among the facilities of this property are a restaurant, free shuttle service and room service, along with free WiFi throughout the property. The hotel has an indoor pool and a 24-hour front desk. At the hotel all rooms have a desk, a flat-screen TV and a private bathroom. A buffet, à la carte or American breakfast is served at the property. Holiday Inn Hotel & Suites Des Moines-Northwest by IHG has a sun terrace. Iowa Events Center is 8.3 miles from the accommodation, while Hy-Vee Hall is 8.3 miles from the property. Des Moines International Airport is 8.7 miles away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
Other Amenities
` Free Internet Access
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` kitchenware
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` gift/souvenir shop
` taxi service
` Shops on site
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Grocery delivery
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Tennis court & equipment
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Shuttle service (charges may apply)
` Xerox/fax in business center
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Holiday Inn Hotel & Suites Des Moines-Northwest By IHG Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

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5

Exceptional - 5.0 out of 5

Wycoff Thu, 7 August 2025

Exceptional

3

Pleasant - 3.0 out of 5

Shannon Tue, 5 August 2025

Meh, ok for the money...

Liked: The staff was very polite and courteous. Bennigan's restaraunt attached was a plus
Disliked: The hotel overall was worn and dated. In our room the carpet was fraying, shower tile looked like it had been repaired badly, no exhaust fan at all in the bathroom and the mirror frame had a large cut in it.We had no idea the hotel was pet friendly which wasn't a huge issue for us but had a harm time falling asleep and got woken up due to 3 dogs in the rrom next to us that were barking.Overall for a Holiday Inn the quality of the rooms and common area needed upkeep and updating done

4.5

Wonderful - 4.5 out of 5

Yevgeniya Tue, 5 August 2025

Superb

5

Exceptional - 5.0 out of 5

Barbara Sun, 3 August 2025

Had a great day:)

Liked: The room was great and the staff is wonderful:)

4

Very Good - 4.0 out of 5

Anonymous Tue, 29 July 2025

I guess we got what...

Liked: Price
Disliked: No breakfast, no ice bucket, no bags in trash cans. Requested King bed hot two queens.

5

Exceptional - 5.0 out of 5

Anonymous Thu, 24 July 2025

Nice location for what I...

Liked: We ate a bennigan's it was very good

5

Exceptional - 5.0 out of 5

Kristin Mon, 21 July 2025

Exceptional

Liked: Clean, tidy, updated

4.5

Wonderful - 4.5 out of 5

Anonymous Sun, 6 July 2025

Superb

4

Very Good - 4.0 out of 5

Neal Sun, 15 June 2025

Very good

Liked: The bed was comfy and staff was very helpful

1.5

Poor - 1.5 out of 5

Norma Sat, 14 June 2025

Poor

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Holiday Inn Hotel & Suites Des Moines-Northwest By IHG 4800 Merle Hay Road, Urbandale, IA
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