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Holiday Inn Hotel & Suites Des Moines-Northwest By IHG

eee - (888) 406-7656
Holiday Inn Hotel & Suites Des Moines-Northwest By IHG, 4800 Merle Hay Road, Urbandale, IA -(888) 406-7656
Area: Urbandale - Merle Hay
(Map)
3.75
HOTEL RATING: 
GOOD
3.75 out of 5 (449 Ratings)
12.0 miles Iowa State Fair
v15 mins driving
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
Located 7.7 miles from Science Center of Iowa, Holiday Inn Hotel & Suites Des Moines-Northwest by IHG offers 3-star accommodations in Urbandale and features a bar. Among the facilities of this property are a restaurant, free shuttle service and room service, along with free WiFi throughout the property. The hotel has an indoor pool and a 24-hour front desk. At the hotel all rooms have a desk, a flat-screen TV and a private bathroom. A buffet, à la carte or American breakfast is served at the property. Holiday Inn Hotel & Suites Des Moines-Northwest by IHG has a sun terrace. Iowa Events Center is 8.3 miles from the accommodation, while Hy-Vee Hall is 8.3 miles from the property. Des Moines International Airport is 8.7 miles away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
Other Amenities
` Free Internet Access
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` kitchenware
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` gift/souvenir shop
` taxi service
` Shops on site
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Grocery delivery
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Tennis court & equipment
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Shuttle service (charges may apply)
` Xerox/fax in business center

Holiday Inn Hotel & Suites Des Moines-Northwest By IHG Guest Reviews

Overall Average Score: 
Good (3.75 out of 5)

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4

Very Good - 4.0 out of 5

Neal Sun, 15 June 2025

Very good

Liked: The bed was comfy and staff was very helpful

1.5

Poor - 1.5 out of 5

Norma Sat, 14 June 2025

Poor

4.5

Wonderful - 4.5 out of 5

Houseknecht Fri, 6 June 2025

Nice spot with vicinity to...

Liked: Great people and a nice looking hotel. Great access to food.
Disliked: The parking lot access is not very accessible for larger vehicles. If you drive a large truck the way in guarantees that you roll over curbs with trailer tires and potentially damaging your trailer and tires or get stuck. You would think for the size of the parking lot it would be more accessible.

5

Exceptional - 5.0 out of 5

Barbara Thu, 29 May 2025

Exceptional

0.5

Poor - 0.5 out of 5

Leslie Sun, 25 May 2025

Saddest vacation for one

Disliked: The shower barely worked; only offering a bit more than a trickle, the mini fridge was barely cooler than room temperature with no temperature adjustment and the ice machine on the floor I was staying wasn’t working. I also got “stuck” in the elevator briefly when leaving the hotel for my stay.

5

Exceptional - 5.0 out of 5

Jj Mon, 19 May 2025

I would stay here again.

Liked: I was exhausted from the drive, Corpus Christi Tx to Iowa. All I know is the shower was clean, the water hot, and the bed comfortable. Check-in was easy and check out easier.

2.5

Fair - 2.5 out of 5

Theophilus Fri, 16 May 2025

Not For Short People

Liked: location, the bed was very comfortable, but very tall, top of bed was above my waist hight difficult to get into
Disliked: the AC was extremely noisy, sounded like a helicopter every time it came on, finally turned it off. Sleep quality was very poor. Sink was very tall, difficult for a short(5'2")person to use- wash face, brush teeth.

3

Pleasant - 3.0 out of 5

Michael Sat, 10 May 2025

Pleasant

Disliked: WiFi won’t work Fridge inop. Coffee maker inop.

4.5

Wonderful - 4.5 out of 5

Mitchell Tue, 6 May 2025

Superb

Liked: Friendly staff
Disliked: breakfast

2

Disappointing - 2.0 out of 5

Timothy Sun, 27 April 2025

Adeqate

Liked: No breakfast
Disliked: If you offered a complimentary breakfast

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Holiday Inn Hotel & Suites Des Moines-Northwest By IHG 4800 Merle Hay Road, Urbandale, IA