staff and facilities excellent, room...

Liked: The lobby, restaurant, patio, cleanliness of those areas were excellent. The staff , especially Marla,the bartender was excellent. That's the reason we always stay there. Very friendly atmosphere.
Disliked: The room was average at best. There were long black hairs on the tub surround the whole time we wwere there. Bathroom was small.

Was an average stay, doubt...

Liked: Restaurant staff was excellent very friendly. Breakfast was delicious, was surprised no breakfast was offered for free. Most holiday inns serve something.
Disliked: Front desk employees were very unfriendly! Never was greated or asked how my day was or if everything was ok. The hotel was having some work done on the outside of the building. Sitting out at pool and beach was noisy. Carpet in room was sticky and damp.

Good location, but wouldn't stay...

Liked: Convenient location right on the beach.
Disliked: Even though the listing showed that breakfast was included, it wasn't really: there was an additional $12.95/fee per person for breakfast. There was also an additional $9/day for parking. Our "city view" room was a view of the building side and parking lot. Worst of all, the front desk clerk failed to key the room key card properly, and when we returned and reported that the card wasn't working, told us: "Oh yeah, I was too busy to key it properly before I gave it to you." Not the kind of customer service you want to receive.

Superb

Liked: Price and cleanliness. Staff was very friendly!! Very nice property.
Disliked: Balcony opened up to ocean but also to the roof of the dining area. It was very noisy at night...it was louder than the waves.

Exceptional

Disliked: I like everything

Superb

Great place to staff for...

Liked: Friendly staff. Full breakfast included. Easy access to beach.
Disliked: Unfortunately they did not have enough staff to handle breakfast crowd. Waitstaff tried very hard to meet everyone?s need but it still was extremely slow.

Awful!

Liked: Honestly- nothing. The room was small and terribly dated. There were multiple areas on the walls and ceiling that were poorly repaired and unfinished / rotted areas near the sliding glass door that lead to the so called private balcony. He concrete was dirty and appeared unsafe. The railing was extremely loose and looked like it was not secured in any way. Overall the room was a mess and not well kept. I expressed my dissatisfaction when I turned in our keys and they only gave a 50% discount. This is a joke - which is why I will never spend money or time with Holiday Inn. Booking.com should also consider the ramifications of allowing sub-standard properties access to their consumers. Totally unacceptable on all fronts.
Disliked: See previous comment

Ok

Liked: Good beach
Disliked: For $300 a night the room was not up to the quality I expected