Holiday Inn Hotel & Suites Chicago Northwest -Elgin Guest Reviews
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|3.2 miles from Elgin centre|
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Charles Sun, 2 February 2020
It was fair , would...
Liked: Location was convenient for our needs .
Disliked: Power outage for an hour , needed late check out due to a funeral requested at time of check in and could not get an answer until day of departure then was told 1:00 pm until we checked out then they said it was 3:00 even after asking on Saturday morning .
Leo Sat, 1 February 2020
Overcharged for pet fees until...
Liked: Clean, great restaurant, nice room. Very good breakfast.
Disliked: Staff were not aware of pet charges and attempted to bill me 150% of appropriate charge. Had to negotiate, twice, with front desk staff - who initially claimed that the fee schedule wasn't posted anywhere and that my dog was the second ever to stay at the hotel.. Returning, ihg website in hand at their page, they backed down and removed the excess charges.
Jo Fri, 31 January 2020
It was GREAT.
Liked: This Holiday Inn was so Quiet and I need the rest.
And the room was super clean. Think for my please of mine.
Disliked: That we got to pay for delivery charge. For the Crystal start/fresh. Now I like that the breakfast on the Crystal menu Give the calorie count.
Tytchiana Thu, 30 January 2020
Facility was very nice but...
Disliked: Management was very difficult and no out understanding when he couldn't find my reservation in his system even after i provided my confirmation number name and photo he was rude and treated me like i was lying like and like a child
Anonymous Sat, 11 January 2020
Simone Mon, 30 December 2019
David Sat, 16 November 2019
Liked: Nice and clean. Good restaurant!!
Imran Sat, 16 November 2019
Liked: Nice , clean and comfortable. Also location of hotel is very nice
Disliked: Need improvement in menu of breakfast
Gwendolyn Sun, 10 November 2019
Liked: The bed is really comfortable and very good breakfast
Angelica Fri, 8 November 2019