Liked: Room was nice; bed was comfortable.
Disliked: I always like a complimentary breakfast which wasn't available. I am usually in a hurry.

A great stay! We booked the hotel wanting something close to the United Center for an event we were attending. Honestly, we were a little leery because the cost so was so reasonable and it was so close to the venue - we thought it was too good to be true, but we took a chance and ended up being extremely impressed. The hotel was very clean and the staff...unbelievable - they were very friendly, courteous and helpful. Loved the fact that there was a restaurant right downstairs; convenient and reasonable parking, and just a little over a mile from the United Center. Would definitely stay here again!

Liked: Clean, friendly staff, great rates.

Superb

Exceptional

Good location, close access to...

Liked: Hotel had a good location, felt safe where we were, parking was close, staff was really friendly. They greeted us by name every time we came and went, and made an effort to get to know us. Close access to food and sight seeing attractions, parking was good too.
Disliked: No mention of the hotel being under renovation (website still doesn't say anything about it), which also meant that the onsite restaurant was closed. Housekeeping didn't come by on our second night to swap out towels or empty trash so we had to put it in the hall. Overall we would still stay there when we plan to return, but some notice about renovations would have been good.

Major renovation/construction. Would not recommend...

Disliked: The entire property was under major renovation. There was literally no lobby, no restaurant no food. Construction tape and boarded up hallways everywhere. Part of life but we were not aware of the condition and would not have booked here had we known.

Very poor

I will not choose to...

Liked: Location of the property.
Disliked: There was a renovation at the property. We were not informed in detail. Lots of disturbing construction noise, water cuts, disconnections in Wifi and uncooperative management.

Bad

Disliked: it was outdated and under construction so every morning you wake up to workers banging around etc. zero amenities in the hotel.

Very good

Very good

Liked: I love the location of the property. We are able to walk or take the bus anywhere we want to go.
Disliked: They?re under construction and we were not aware. The facilities and restaurants are all closed and the construction crew woke us up early.