Holiday Inn Hotel & Suites Bloomington Airport By IHG

Probably won’t stay there again...

Liked: Nice place. Clean!!!
Disliked: I don’t like that they charge you for hotel breakfast. I also don’t like that they raise there prices super high when there’s event for Special Olympics.

Too overpriced I guess I...

Liked: Southwest friendly hotel seemed clean
Disliked: I did not get the rooms I booked. We booked two rooms with two queen size beds in each room and instead we got a one bedroom for each room and then one had a pull-out sofa. Maybe this is not the hotel's fault. Maybe this is The fault of booking.com but our rooms also were nowhere near each other which I had asked for.

Too expensive and unpleasant stay

Liked: The location was great
Disliked: Paid almost $500 for 2 nights and breakfast was not included. They wanted to charge $16/person for what is basically a continental breakfast. The night staff was extremely rude and unhelpful, we had to beg for towels, and our room was freezing even with changing the temperature. When we requested an extra blanket we were denied. The beds we very uncomfortable and the bathroom very small. Will never stay here again, not worth the money.

Exceptional

Very good

Liked: Location
Disliked: A little noisy

Exceptional

Made it to parking lot....

Liked: Flight changed from Bloomington to Chicago. Wasn’t able to get to check in on time. Facility wouldn’t let us cancel. Slept in the parking lot because it was past check in and they refused to cancel or refund. Super unhelpful
Disliked: Staff and customer service

Exceptional

Good

Disliked: The water was terrible.