Holiday Inn Hotel Port of Miami-Downtown By IHG Guest Reviews
Write a review
Write a review
Jennie, Toronto, visiting Kaseya Center
Had a great experience with both the ConcertHotels.com as well as the concierge at Port of Miami Holiday Inn. Thank you.
Liked: Customer service.
Michele, Melbourne Beach
Liked: Clean rooms and location for attending a concert.
Disliked: The air conditioning was out when we arrived and the elevators didn't work when we left.
Lovia Sat, 19 July 2025
Bad
Zipagauta Fri, 18 July 2025
Pleasant
Willard Fri, 18 July 2025
Very good
Anonymous Fri, 18 July 2025
Disappointing
Liked: Breakfast was wonderful as was the staff in restaurant.
Disliked: Front desk staff wasn't pleasant and need customer service skills. Very short answers and seemed bothered
Grace Fri, 18 July 2025
In terms of the location...
Liked: Location location location. The restaurant, don’t know if it’s private had great dishes. Its staff was more pleasant. The ambiance was nice. The area clean.
Disliked: Staff seemed overwhelmed. The actual building needs to be overhauled. Mold and mildew resulted in a smell from the moment you entered the lobby, hallways, elevators and rooms. Two persons in our group suffered mold related discomfort. There were staffers who were rude once a complaint was lodged. Seriously overpriced.
Michele Fri, 18 July 2025
Very nice
Liked: Near the bayside
Disliked: Needs to be up dated a lot
Christine Thu, 17 July 2025
Pleasant
Liked: The staff was very helpful and courteous. The location to the cruise port and restaurants is great
Disliked: The bathrooms could be updated. There was an odor in the adjoining room that my son stayed in that we couldn't identify. Didn't have a hair dryer or mini fridge.
Brito Thu, 17 July 2025
Good
Lovia Tue, 15 July 2025
Was not a good experience....
Liked: Good location
Disliked: The hotel itself and the room smelled like mildew.
Demetrius Tue, 15 July 2025
This was my first time...
Liked: That’ it was close the everything and the cruise port
Disliked: We had no room keys we had to keep waiting g in staff to let us in the room everyone we left the room. It smelled like mildew in the room.