Holiday Inn Hotel Houston Westchase Guest Reviews
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|14.0 miles from Houston centre|
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Courtney , Houston Mon, 28 March 2016
Everything was perfect! Will be staying here again.
Jessica Mon, 1 October 2018
Overall, for a short stay,...
Liked: The staff were extremely kind!
Disliked: I wish there were more lighting in the rooms.
Doyinsola Tue, 25 September 2018
In and out
Liked: Good room service
Disliked: Sub par service.
Latresha Sun, 23 September 2018
Great place to stay!!
Liked: I love the cleanliness, the bed was comfortable, the staff was very accommodating.
Disliked: The breakfast went pretty quick....so you have to get there early...not really a dislike..
Edward Tue, 18 September 2018
Lynda Tue, 4 September 2018
Already have reservations to return...
Liked: We stay at this hotel on regular basis during football season and always look forward to our visit. The staff is one of the main reasons we come to this hotel. Location easy to get to, facilities clean and fresh.
Disliked: Rooms were not cleaned until about 4 each day. We like to go have a nice lunch, return to room to rest a bit before dinner or ballgame and this was not possible on game day.
Anonymous Sun, 19 August 2018
Charlotte Tue, 7 August 2018
Liked: Everything was great!
Nohariz Thu, 2 August 2018
The Not a Great Value...
Liked: Staff was friendly. We often got greeted.
Disliked: The hotel seemed fairly decent when we arrived. However, we encountered 2 issues in our stay that really made it unpleasant. The first was a large roach discovered in our room under the pull out coach. The second, on the day we were supposed to leave the hotel. A breaker went out and shut off our lights in the hotel. We were not able to charge our phones or leave on time due to it. The staff only offered their apologies. I was also charged $19 for Breakfast room service which was horrible. Quite literally the only thing on the plate that was edible in taste was the bacon (We did not try anything else from the hotel thereafter). I was also over charged for items from the gift shop because my kids had paid for items of front. There monies were taken but I still had the charges to my card. Lastly, on the day we left I forgot my Samsung S9 c dock fast charger (original with phone). When I called to let the staff know and asked if it had been turned in yet, they said nothing was found in the lost and found. I call that stealing, when you leave something of value behind and no one turns it in. I will not be looking to stay at this hotel for future purpose.
Julio Thu, 2 August 2018
Richardmolina6 Sun, 29 July 2018
Disliked: Their hotel staff was rude I will never stay here and I will never recommend this hotel.