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AustraliaHoliday Inn Hotel Atlanta-Northlake By IHG Guest Reviews
Overall Average Score:
Pleasant (3.4 out of 5)
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Chamir Sun, 29 June 2025
Good
Harish Fri, 20 June 2025
Superb
Clark Fri, 20 June 2025
Exceptional
Albert Mon, 16 June 2025
Exceptional
Moung Mon, 16 June 2025
The stay was very good,...
Liked: Nearly the center, everything is convenient
Disliked: This holidayinn is very strange, the bedroom is musty, smells strongly of cigarettes. The bed also smells of cigarettes and makes a rattling noise when you turn over. And I have to pay extra if I want breakfast?
Caroline Mon, 9 June 2025
Overall, good safe area and...
Liked: I like that it was close to a Starbucks and nearby attractions. The room was cleaned each day and restocked. The pool area was nice and clean with towels.
Disliked: I didn’t like that the ice machine didn’t work on the 4th floor and the washer/dryer. The lobby woman’s restroom was out of order. The breakfast included was a waste of money. There is one lady working the bar area where she takes the order for breakfast, serves the breakfast and bartends. Breakfast not a buffet style; they give you coupons each morning to go to the bar to redeem. Breakfast took over an hour. The lobby was not cool. I still have not receive my deposit back and it’s been over 2 weeks. The front desk staff needs better customer service.
Areyon Fri, 6 June 2025
Exceptional
Karen Thu, 5 June 2025
I'll never book here AGAIN!!!....
Liked: The bed was comfortable, that's a bonus because a suffer from a bad back. The room was clean.
Disliked: We reserved 2 rooms throug booking.com so us along with other guests thought that the breakfast was included with the price. WRONG!!! They no longer offer free breakfast. That was one of the reasons other than the price we reserved a room with this hotel over others because it advertised a breakfast buffet on the site we used. At check- in the woman named Rea tried to charge of again for one of the rooms on our reservation, showed her the confirmation which she didn't bother to look at . Had to spend 45 minutes on the phone with booking.com just to be told she basically tried to DOUBLE CHARGE US. AND ON TOP OF THAT POOL WAS DIRTY!!! Didn't see them clean it until the last day of our stay!!!
Mary Mon, 2 June 2025
Not Again
Liked: bed
Disliked: Front desk service, both lobby bathrooms out of order, water backed up in bathtub/shower, hole in wall, dingy towel
Anonymous Thu, 29 May 2025
horrible, we are never going...
Liked: Smell of Marijuana from you entered, lobby, elevator, rooms. made it hard to breath especially when it came time for bed, plus that one bartender with the excess rear was soo very rude, she vaped and drank while we waited to be served, its a joke.Never going back!
Disliked: Bartender, smell of hotel. weed weed weed!!! shame on them.
